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Budget Car Rental in Cape Coral (714 SW Pine Island Rd, FL 33991)
About:
Budget Car Rental Cape Coral operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers.
Budget Car Rental is located in Cape Coral (Florida state) on the street of 714 SW Pine Island Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12395731623. You can get more information from their website: https://www.budget.com/en/locations/us/fl/cape-coral/cp5. The coordinates that you can use in navigation applications to get to find Budget Car Rental quickly are 26.645157, -81.988930. Scroll down to find out opening hours, reviews and other important information about Budget Car Rental.
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Available amenities
Highlights
- Discounts for military
Accessibility
- Wheelchair-accessible entrance
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Richard
In all my years renting from budget never have i had to do a credit check for a car i paid and was told if my credit score was below 600 i would be denied the car i paid for already then I had to physically pull up my insurance online and show the clerk i had insurance then the clerk asked if i had full coverage i said yes guess what had to proof that too. is this a Cape Coral, pine island thing cause all my years renting from budget i never had this happen before
08.2022f4
I’ve been renting from Budget for 20+ years and this was the worst experience. I rented a SUV (Toyota Highlander) for a day trip and the it looked more like someone’s personal vehicle. It had multiple scratches and dents, there was pet hair EVERYWHERE, and it WREAKED of cigarette smoke! The seats were stained and the wash guy, who looked like a teenager, did a poor job of cleaning the interior. I prepaid and registered online to make pick up easier and I was still there for 2 hours. I DO NOT recommend this location.
08.2022Jeremy
Worst experience ever. I was online and booked my car. I was traveling for a lived one that had a kidney and liver transplant so I needed to get in a car and go not knowing where I was goi to need up or if I needed to connect to a flight last minute. There’s a box that says “return to same location” that was checked so I unchecked it. The agent I spoke with was not very nice or accommodating. Upon getting to rental agency she asked if I was returning to same location which I said “no” My rental went from approximately $389 to approximately $869. I said that at that rate I would drive to the airport and drop the bank car off the next day and that was ridiculous. Her reply was “your still getting charged regardless” I may not have been I. The right state of mind due to the situation I was facing, but really? The car was a mustang and was already beat to death, there was an awful noise coming from the right front tire so I called another location and they said basically the cars are first come first server and they had no other cars so now I have the joy of a pos car that was howling so loud I was literally going crazy. The transmission shifted super hard and it seemed to have a few blown speakers as well. They are the absolute worst to deal with and never again will I even consider them when renting a car. I spoke with 4 people on the phone and literally nobody even gave it a thought.
07.2022Dahlia
This response is not linked to my rental on the 27 but linked to my rental on the 24th of December. The car we were rented had a defective tire. It was bald and fraying..I have pictures of the tire. We were unable to drive the car after we noticed the defects. It was after the location closed so I called the 800 number to report the problem. First customer rep. disconnected call after approximately 8 mins, no call back. I called a second time and that customer rep. told me prior rep did not make any notes in the computer but he would and that way when we took the car in on Sunday Dec.26 there should be no issues in exchanging the car and additionally he stated a credit would be issued for the days we were unable to use the car. Sunday morning we drove to exchange the car and the reception we received was exceptionally rude and disrespectful. The agent at the location just fell short of accusing us of a scam. She stated there were no notes in the system (even though I was assured that notes would be left by 2 reps on the 800 line). She further questioned why there were additional miles on the car other than what we left the location with when we're claiming the car was not safe to drive...what we stated was at the point in our travels that we figured out there was an issue we parked the car. It took us over an hour to get a replacement and we could overhear the agent at the location speaking behind the door about us trying to scam them for a refund. I myself am a well respected Director for a company in Cape Coral...I have used that location for rentals on MANY occasions due to its proximity to our company. I even dropped the car off on Monday 27th and picked another car up simultaneously so I could get to the east coast for my flight. I will seriously be considering sourcing another car rental company despite convenience of location. I want to be very clear..one agent and her lack of courtesy and professionalism has jaded that location
06.2022Jennifer
I had to change my drop off location. I called the cape location and spoke with Reggie. He was very friendly and helpful. When I arrived at the location for drop off I noticed that he was very good at multi tasking and dealing with difficult customers. He is a very good customer service representative. He should get a raise. It is difficult to come by great company ambassadors and he is definitely one of them!!!!
04.2022Adam
Sam, the girl behind the counter is a very rude and unprofessional employee and should be fired. Ghetto appearance dresses like a trashcan. Condescending. Has an attitude about everything she does. Paid for a PREMIUM rental and was given a FULL SIZE. I WANT A REFUND SAM :D
04.2022Anthony
Booked a rental card on my CREDIT CARD, not debit card. Paid ahead for lower price. I go to pick up the car and they tell me they don’t take my credit card. It’s a VISA! They refused to take it and then said I would have to wait 10 days for a refund because I paid when I booked online. This is absolutely ridiculous. MY ADVICE DON’T USE BUDGET!!!! They are thieves!
03.2022Thomas
Thank You Sam She did a great job helping with reservation. She has great customer service skills. She was able to multitask in a very busy environment.
02.2022Shi'Niqua
Twas greeted by Reggie and he was able to get me into a suv very fast and he was very courteous, sweet, and kind regarding me exchanging my vehicle for something bigger. If you need a rental this is the place to come. Reggie was awesome. I will definitely be back for my rental purposes when visiting FL.
12.2021David
When I arrived I was apparently having issues with my credit card company. Which unfortunately prolong my process. Also the vehicle I reserved was a popular vehicle and unfortunately they did not have it in stock. Now this might be starting off a little bit rough but I must say the man who made the difference was is my customer service rep Reggie! This man was on point. Reggie went above and beyond to get me in a vehicle that was similar or better with no additional fees. He was very supportive as I dealt with my credit card issue. Being a Business owner my self of multiple automotive service locations, this is the type of customer service I strive for with my team. Doing more than what’s expected is what Great customer service looks like to me, And Reggie delivered that on multiple levels. If you haven’t looked at him for a leadership role or management position I would definitely take him to the top of your list if he isn’t already there! I wanna thank you again Reginald for assisting me and getting my vacation back on track! You are truly a Five Star Caliber Person ⭐️⭐️⭐️⭐️⭐️
09.2021