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Wells Fargo Bank in Fort Walton Beach (91 Racetrack Rd NW, FL 32547)
About:
Wells Fargo Bank is located in Fort Walton Beach (Florida state) on the street of 91 Racetrack Rd NW. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18508644300. You can get more information from their website: https://www.wellsfargo.com/locator/bank/91__RACETRACK__RD__NW_FORT__WALTON__BEACH_FL_32547/?utm_campaign=Local_Listings&utm_source=Google&group=Community_Bank&loc=AC33249. The coordinates that you can use in navigation applications to get to find Wells Fargo Bank quickly are 30.448656, -86.617804. Scroll down to find out opening hours, reviews and other important information about Wells Fargo Bank.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Let's
First visit to this particular Wells Fargo Bank Very friendly personnel. Jack Ellis is an awesome bank manager. Also very friendly and personable. He went out of his way to assist us with a change of address. We love banking with Wells Fargo.
08.2022Jessica
I’m leaving Wells Fargo because of their fraud department’s crazy decision on my case BUT closing my accounts was a breeze and Ms. Priscilla Ferraris, the banker, was really awesome to work with. Thank you!
07.2022C
If I could do 0 star I would. This was the most horrendous experience I've had at a Wells Fargo in the over 10 years I've been a customer of theirs. Waited an hour just to do a simple drivethru deposit transaction. 6/8 Response to owner: No need, already called Wells Fargo and this issue has been routed up to the executive office.
06.2022Kris
Waiting in drive thru for 45 minutes without any interaction whatsoever. INSANE! They couldn't even say "one moment please" Horrible to make people wait this long. It is unacceptable
06.2022Farrah
I was on phone hold for 1 1/2 hrs, trying to open an account for my granddaughter. No one ever came to the phone! I just wanted to see how long it would take. I have been a customer for over 20 years. I never had this experience with my branch in Georgia. Finally someone came on line that wasn’t even in the branch. Ridiculous!!!
03.2022Mark
Terrible. Stopped to deposit a check for my wife, into her account. (she wasn't feeling 100% today.) So trying to be respectful of the current pandemic issues, I was there for her, and planned on using one of the two the ATMs. The ATM was broken, again. So, I went inside to the teller counter. The teller asked me to use the debit card at the counter. So I did. Obviously I know my wife’s PIN. Then she gets “Jack” the manager. Jack proceeded to tell me they couldn’t (wouldn’t) take the deposit from me because I wasn’t on the account. Though I have other accounts there and had already provided my valid FL driver's license. This deposit was on a typed business check. Certainly nothing to indicate fraud or raise any concerns. He claimed I could be committing fraud???? Seriously… they are nuts. What type of fraudster DEPOSITS money into accounts? LOL So they refused the deposit and sent me on my way. Imagine if I actually needed something. I guess they would rather a person feeling ill come into the branch in person??? This is just one more example of why they are bleeding customers. After all, they (Wells Fargo) are the bankers that have a long history of fraud. You know, opening fake accounts, etc... I happily drove across town to my local credit union to make the deposit. Had zero issues there.
12.2021Paula
Giving a 1 star review because my teenager who has been working for months can’t set up an account with the bank I’ve banked with for more than 20 years “because you are only drive through”…she has multiple paychecks just sitting there. This is absolutely ridiculous! Every bank in town has their lobby open. I will be closing my account ASAP and moving to a bank that cares about their people… not just the backed up check cashing line! And yes I tried to set up online but because she is a minor your web page says please visit ANY of our branches to assist you..
11.2021Patricia
I would give Wells Fargo lower than one star if possible. I went into the bank yesterday; to do a wire transfer to Germany. I was told by the new manager that this was not possible. I was told," there is no one here to do a transfer." The person is out today and maybe, out tomorrow.! Ok, I am talking to the bank manager, and she doesn't know how to do a wire transfer? I was just promoted to manager, she proudly boasted. Wrong, decision on the part of Wells Fargo, she absolutely does not need this job. I was told," you can go to Destin for your wire transfer." Did she offer to call Destin, no? I will call Destin and have this to explain how I am to make the transfer. There was not one other person in this bank at the time. At least 6 or 7 other employees, standing behind the counter and one person in an office on the computer. I called Wells Fargo and spoke with two supervisors. I stated what happened and received excellent customer service. They, apologized and said this is not what i This is completely UNBELIEVABLE, that not one person in this bank is compete enough to make an International wire transfer. I told this manager that I had all of the paperwork for the previous transfer. All she needed to do was to change the amount. I could have done the transfer myself. I have watched this being done for the past six months. All she needed to do was to long on and pull up wire transfer. All of the information needed was available on my previous paperwork. Will in the blanks and hit send! Voila ,and done! Also, never are you able to get anyone on the phone at the branch. I was sitting trying to get composure after; my experience with this new manager. I decided to call and see if anyone would answer the phone. Called the number and guess what? All of the bankers are busy helping other customers. I was the only customer in the bank at this time. I have requested from management an internal revenue of this branch. This manager needs a serious report in her file. I will not stop with my complaints until I feel satisfied that this has been addressed from the Wells Fargo upper management level. I am moving my account and so is my daughter. Stay, as far away from this branch as possible.
11.2021Brye
The absolute slowest and worst customer service. Bankers do not answer the phones. I’ve banked with Wells Fargo for 10 years and have never experienced a Wells Fargo like the one on Racetrack rd. I plan on closing my account.
11.2021Travis
My wife and I have been with wells fargo for several years and this specific location has aggravated us to no end. Several things (for which apparently others have left reviews about) have been witnessed. However, today what draws me to leave this review is being lied to by the bank. We have had meetings canceled several times and told we ONLY can come in at specific times for which we have to close our store to do. Then today we get confirmed we have an appointment to then get an email a few hours later saying that they "attempted contact" by phone but had to cancel the appointment. I understand things come up, but to do it last minute AND lie saying they attempted contact when they did not call is the height of unprofessional. The tellers are nice but someone needs to talk to this branch about how they handel buisness.
08.2021