cell phone store
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Metro by T-Mobile in Margate (5050 W Atlantic Blvd, FL 33063)
About:
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Metro by T-Mobile is located in Margate (Florida state) on the street of 5050 W Atlantic Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1954-975-4636. You can get more information from their website: https://www.metrobyt-mobile.com/storelocator?utm_source=google&utm_medium=lastmile&utm_campaign=10227901. The coordinates that you can use in navigation applications to get to find Metro by T-Mobile quickly are 26.234176, -80.194882. Scroll down to find out opening hours, reviews and other important information about Metro by T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
Planning
- Quick visit
Offerings
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Thia
The Guy who works there with the curly hair was awesome. He had impeccable multi-tasking skills for sure! He was friendly and helped me add another line and explained everything to me. There was like 12 people in there and he got everyone taken care of in less then 20 mins.
08.2022ausie
Staff helpful but didn't have the phone I was looking for. The new Tmobile rav6.
08.2022Mary
Farrah was very nice and very helpful. She was very calm and patient to attend me . I would recommend to go to this place to buy a phone. 📱
06.2022Narmer
Clean and convenient location, customer service is not bad, had to wait because there is only one attendant both times I’ve been here
01.2022Elena
BEWARE OF THEIR NO RETURN POLICY In my experience this is the worst customer service I have ever received. I went into the store to return a phone purchased less than 24 hrs ago. JAYME would not return the phone and proceeded to yell at my daughter about the return policy. After she politely asked him not to yell at her he continued to yell. He refused to call Metro to help with the matter and said I had to call in myself. I called Metro and they said he could’ve easily called in and in fact they have a phone number specifically for dealers to solve customer services issues. Will never go back to this store again.
11.2021Lore
Today was my first experience in a metro by T-Mobile store that was not a headache, that I did not have to wait hours to get help and the most pleasant person I've ever dealt with. Her name is Nicole she is very patient and very nice and easy to understand. I've been looking for help with my phone or a new phone for the last 3 months. And today was the first day I felt confident in the person that was helping me in understanding. This is after 4 metro by T-Mobile stores. Thank you Nicole for all your help. And this company should feel extremely proud to have someone like her working for them. Because of the other four visits I almost left this company in search of another and so glad that I gave it one more shot.
09.2021Tessie
My experience today at metrobymobile was by far the most professional I've yet to receive in a very long time my representative was a gentleman by the name of jayme very patient and attentive to his customers I will definitely recommend him always.
09.2021Lynn
My phone apparently reset itself. I couldn't get past the welcome screen no matter what I tried. I was really frustrated. I went to the Metro store at Banks and Atlantic in Margate where Nicole worked her magic and got everything working again! She was so nice, and so helpful, and took the time to offer some really helpful tips for the future. I am so grateful to her.
09.2021TookahCDL
Absolutely worst experience ever. the lady working there this morning had no idea what she was doing. I needed technical support with my service which all metros usually help with and she said I need to buy a new phone or unlock it lol
09.2021Nadia
I would give 0 stars. My dad went there after 10am this morning. He spoke to Jennifer the rep at the counter to let her know the phone he bought from their store just a little over a month ago was defective. He had issues with receiving, placing calls & internet connectivity. We are on a shared plan with 4 of us in all & he only started having these issues after buying this new Samsung phone from their store. He explained the issues he had then was told by Jennifer he should try to sell the defective phone, purchase another one because due to store policy he could not return/exchange it. When my father disagreed with selling a defective phone and requested to speak with a Manager about the issues, the store clerk claimed she called the Manager & the answer was the same. The most shocking thing happened after refusing to let my father speak to a Manager: She called the police on him! My dad remained there because he wished to voice his concern with the police officers & how rude the Rep had been. The officers advised him to not deal with her anymore & to call corporate which we did to file a complaint. I have been with Metro PCS for over 10 years & in all my 34 years of being on this earth this is the worse Customer Service that my family has ever experienced. How could this Employee treat a customer this way who was not irate or using profanity & how could the Manager she called be so unprofessional to not even speak to my father. What kind of place is this. I will never go back to that store & I will never recommend anyone to that store. My advice please get proper Customer Service training, emphasize empathy & professionalism. Did she want to be on the news/limelight since there is so much of that going on nowadays? I might call 'Help Me Howard' on them that is about all the negative press they will get. Plus the kicker is my dad was not new to this store. He has been going there for 2 years & we liked the other Rep Usman but this was my dad's first encounter with Jennifer. Sadly, you have lost our business since her & the "Manager"(whoever he/she is) don't care about their customers
09.2020