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Trustco Bank in Orlando (12901 E Colonial Dr, FL 32826)
About:
Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 148 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial.
Trustco Bank is located in Orlando (Florida state) on the street of 12901 E Colonial Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14072753075. You can get more information from their website: https://www.trustcobank.com/. The coordinates that you can use in navigation applications to get to find Trustco Bank quickly are 28.565892, -81.186782. Scroll down to find out opening hours, reviews and other important information about Trustco Bank.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Heather
We recently decided to use Trustco bank for our new vehicle loan once our car was scheduled for delivery and decided to use this Trustco location for that transaction. Their loan rates were better than what the dealer was offering us so we decided to use Trustco, but needed a quick turn-around due to my vehicle delivery date. The process was very easy and was smooth from start to finish. Carmen handled our transaction and kept us updated every step of the way! I would highly recommend this location if you are in the market for a loan or new branch to work with as everyone is very helpful and friendly there.
08.2022Mooya
Amazing staff. Carmen answer's all your questions. I never leave this branch with any doubts. Fantastic!
08.2022Chris
I have been having with Trustco for a few years now and finally decided to share my experience. Carlos, Carmen and the other staff at this location are incredible. When customer service has disappeared everywhere else they continue to go above and beyond. I highly recommend Trustco and especially Carlos and his crew.
03.2022Carol
Carlos & the staff at this branch are very helpful, knowledgeable & professional. We worked on a couple of mortgages with this branch & all went well. I would recommend checking with this bank to assist your banking needs.
02.2022Matt
Cannot thank the brach manager/loan officer; Carlos Cedeno, enough. Purchasing this home with Trustco 2 years ago was pretty easy. Trustco is a great lender to work with, and I highly recommend them. Refinancing this home with Trustco, and my guy Carlos, was even easier. Carlos kept all of his promises. He was easy to reach, and on the rare occasions I had to leave a message, Carlos's follow-up was timely. My closing today was incredibly easy, and I happily recommend Carlos and Trustco to anyone looking for a great bank to patronize.
09.2021Russell
Carmen the teller is the coolest lady I ever met. Always happy, always smiling. Great asset to your company
09.2020Christian
I submitted a mortgage application on May 28, informing them that I was a bit on a time crunch, and they assured me that would be fine and they could get me an estimate quickly. I then endured 2 full weeks of "I'll call you in an hour" and "I'll be reaching out soon" and "we're working on it" with no phone calls, and me needing to continuously call to find out about my application. I wanted to go with trustco and after the agent telling me that things looked promising with the application, I decided to wait for them, while my other rates were increasing. I wait the full 2 weeks to find out on Monday that I'm not approved (I don't blame trustco for the non approval, but 2 weeks is outrageous), but I couldn't even get a courtesy call that we weren't approved. This was after the agent had told me on the previous Friday that he would be giving me a call at the end of the day with the status of my application (empty promise), and then another empty promise of a phone call for Saturday when I had to call them at the end of the day on Friday. This experience with trustco has been absolutely horrendous, and this was with the branch manager(s), so I can only imagine how the rest of the branch operates.
09.2019yadii
(Translated by Google) I love that bank tremendous service and very friendly employees best decision to open my account here (Original) Me encanta ese banco tremendo servicio y los empleados muy amables mejor decisión en abrir mi cuenta aqui
09.2016Leigh
Very personal and helpful bank
09.2014