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Chase Bank in Weston (4501 Weston Rd, FL 33331)
About:
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Chase Bank is located in Weston (Florida state) on the street of 4501 Weston Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1954-659-1580. You can get more information from their website: https://locator.chase.com/fl/weston/4501-weston-rd?jp_cmp=rb%2FLocalListings%2Faff%2Fbranch%2Fna&y_source=1_MjA0MzQyNi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Chase Bank quickly are 26.065772, -80.362841. Scroll down to find out opening hours, reviews and other important information about Chase Bank.
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Available amenities
Offerings
- amenities.offerings.has_cash_advance
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Frank
Prior to the pandemic being a Private Client was a pleasure you never went into a voice menu a real person always answered your call, now it is all phone menus. To make matters worse phone systems/menus fail and have been failing for some time and it seems nobody cares. Basically customer service is HORRIBLE even as a Private Client. As a Private Client you are assigned a personal representative but lately my personal representative has not been responding well. It is impossible to reach my branch or the branch manager. All I can do is get to another so called Private Client specialist that placates me by saying they will contact my private client personal representative and have her get back to me. Now how is that for being put on a merry-go-round. Jamie Dimon needs to address this !
10.2022Kevin
Absolutely horrible experience. Their customer service is horrible, their branches are useless as they can't do anything without calling the back office. It is a complete waste of time. I deposited a totally legitimate check into my account but because they did not like it, they froze not just the check. They froze ALL OF MY MONEY. All of the money in my account is frozen because of a single check. They didn't want to hold the funds related to the check, they decided to freeze my entire account without warning and without a phone call. Their customer service was horrible. I asked why don't they just hold on to the check in question? That's not their policy. I asked why/how come they didn't call me to notify me... they said I'd receive a letter in the mail in 10 business days. I asked why they didn't try to verify the check, they said they tried, but couldn't get a hold of anybody at the mortgage company to verify the check. They've been holding on to my money for two weeks now and because they can't verify the source of the funds because the name on the check is the d/b/a for the company that endorsed it, they are just going to close my account and mail me a cashier's check for my money. Which will take two weeks to get to me. I've been a chase customer for 30 years and this is how they treat their customers. Never again...
06.2022Daniel
Not really a branch. ATM only.
06.2022Griselda
EXPEDIA charged a hotel expense to my card that I could not use because it smelled bad and although at first they removed the charge then they put it back, claiming that Expedia does not recognize the cancellation. I had to go to another hotel and I have the evidence but CHASE obviously does not prefer me as a client, and it was easier to leave the position than to talk to those who do not answer the phone. Thank you CHASE for not valuing me as a customer and not caring what it costs me to earn the money to give my daughter a vacation.
11.2021Ksenia
This branch was awesome! Short wait time and excellent customer service! Christian delivered amazing service and helped us out with notarizing an important document. Keep it up!
11.2020Kyrylo
I am a chase business customer, use this bank for a while. I wanted to open a new business account for my new company, but lady without a badge, she told her name Jessica, told me there is no chance to open an account without my passport. I 100% sure I did it before without passport. Spent 1 hour... Disappointed
11.2019Rana
Went to open a biz account this morning. 10 minutes in the branch before someone could walk up and greet. In the mean while, there was one employee outside walking in the cell phone since I arrived until about 9mins. One one person at the teller. Two employees chatting in private office which seemed to be labeled for private clients. Horrible, I told the employee who came after 10 mins “Sorry, no longer interested”..... she actually requested to wait until the ‘other employee’ is available (apparently she was in the back).
11.2019Mister
God this branch deserves less. I'd recommend any other branch over this one. No tellers, no drive through and today 1 out of 2 atms was broken. Not worth the drive here.
11.2019Wilred
Went to this branch to make a withdraw from my checking account. I had all the proper identification, but I was in my mechanic's uniform. They told me that my card had a restriction. So I called customer service and they said that my card was fine. Went to talk to the branch manager, and they claimed that she just went to lunch at 4pm. The other person that could help help me said that she was on a conference call, but she wasn't even on the phone. So after I waisted about 30 minutes or more, I went to another branch and after checking all my ID's, I wad able to get my money. Very disappointed.
11.2018Idelfonso
Besides its my first choice to go to. They have an excellent team, a great one-to-one consulting, and a topnotch teller service. It's very joyful when I go on my dailies.
11.2013