Best atm in Weston, Florida (FL) 2024

It's too bad that so early you find people who are so arrogant, the lady with the surname Toribio, the first thing she said when she arrived that we didn't have much time, she put a lot of buts to open an account, I went to another bank and opened it without problems, Hopefully they give guidance to their staff on how to treat a client... very bad ~kelly

This morning I had the most terrible experience at this place. The new kid at the cash register made a mistake and instead of putting the $30 of gas in pump 4 he did it in #5. I told him I understood when he apologized, and after 15 minutes of waiting, I said just put the money back on the card. I had a meeting and I had to go. They said no, so he came out and put the gas in my car. As I was about to leave the very scary and savage manager came up to my window and I thought she was going to apologize again, little did I know she was going to attack me. She asked for my credit card because again, he had made another mistake and canceled my payment, so she wanted my credit card to see the last four digits. I said you can't have it...I have a receipt. She said, "give it to me" and I said, "no, that's my proof that I paid." She then reached inside my car and ripped the receipt out of my hand. I said do you need me to call the police and she ran inside the store to call first. I went back to the store to pay cash and I asked for a receipt for the cash and, she not only didn't give it to me, but told me to never come back, because I wasn't welcome in her store. BEWARE! They make mistake after mistake and have the nerve to yell at you as a customer as well as display deplorable and uneducated behavior. I feel sorry for the employees because they have to work for such a vulgar woman they have as a manager every day. She doesn't have to worry about me ever going back. That's for sure!!! -* ~M.

Absolutely horrible experience. Their customer service is horrible, their branches are useless as they can't do anything without calling the back office. It is a complete waste of time. I deposited a totally legitimate check into my account but because they did not like it, they froze not just the check. They froze ALL OF MY MONEY. All of the money in my account is frozen because of a single check. They didn't want to hold the funds related to the check, they decided to freeze my entire account without warning and without a phone call. Their customer service was horrible. I asked why don't they just hold on to the check in question? That's not their policy. I asked why/how come they didn't call me to notify me... they said I'd receive a letter in the mail in 10 business days. I asked why they didn't try to verify the check, they said they tried, but couldn't get a hold of anybody at the mortgage company to verify the check. They've been holding on to my money for two weeks now and because they can't verify the source of the funds because the name on the check is the d/b/a for the company that endorsed it, they are just going to close my account and mail me a cashier's check for my money. Which will take two weeks to get to me. I've been a chase customer for 30 years and this is how they treat their customers. Never again... ~Kevin