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Verizon Authorized Retailer - Russell Cellular in Columbus (6361 Talokas Lane Ste C150, GA 31909)
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Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 6361 Talokas Ln in Columbus, GA 31909
Verizon Authorized Retailer - Russell Cellular is located in Columbus (Georgia state) on the street of 6361 Talokas Lane Ste C150. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1706-561-2332. You can get more information from their website: https://www.russellcellular.com/?y_source=1_NDE2NTc2Mi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - Russell Cellular quickly are 32.536132, -84.878650. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - Russell Cellular.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
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unforeseen
Amazing people work in this store. They work extremely hard for every customer that walks through this store.
11.2022Rob
I’m editing my review. It seems that I should have listened to various warnings I heard about not using a corporate store. I received a bill from Verizon for over $400.00, called them and found out that Russell Cellular changed us $35.00 for each of our new customer lines just like Verizon does. And part of the sky high bill was that we were double billed over $40.00 on one fee/charge (not sure if this was their doings or Verizons) and some other unwarranted charges were waved by Verizon and they informed me that the charges were incorrectly initiated by Russell Cellular. This was nothing short of deceiving business practices by Russell because we were not informed that because they were not corporate they would be charging us an additional $35.00 per line. $70.00 X 3 to switch from AT&T to Verizon! Doesn’t look good on Verizon either when you consider their relentless advertising begging you to use them. Anyway I went by Russell Cellular and spoke with Marc about the charges and it was like talking to a totally different person than the one who I thought helped us weeks earlier. Dealing with most of the corporate stores sucks but at least they are likely to get you set up as a new customer correctly and you have a leg to stand on when your billing is screwed up. Marc could “not do anything about the $105.00” we overpaid. End of my edit and following is my original review : I’ve been in this store three times in the last 2 weeks and every time Marc has been beyond great. The guy has little to no help because I’ve yet to see anyone besides him on all 3 visits. But somehow he is able to handle it. I’m a new Verizon customer and I “shopped around” and did my research before deciding to go with them. Marc made it easy for me to decide too. He had the answer for my million questions and I know for a fact that I chose the right place to go because none of the competitors I visited had anyone in Marc’s league. I’m also new in town and have found my cellular store already.
11.2022Trinity
The store was very clean, and the staff is super helpful! As a Russel Cellular store, they also charge less than the corporate location for servicing your phone. Highly recommend to anyone in the Columbus area.
10.2022Tim
Joshua was extremely friendly, knowledgeable, and most importantly to me respectfully like a person beyond his years. It was so impressive that I even mentioned to him on the spot and he thanked me. I would suggest anyone use this store and you’ll leave with a smile on your face.
04.2022Andrea
Joshua was very nice and knowledgeable about the products in the store. He was very customer friendly. They didn't have one of the items I was looking for, but Joshua told me were to go to get it.
04.2022Bobbie
We had the best experience ever !!! We are senior citizens trying to keep up with our Grandkids and Joshua patience and knowledge helped us to feel like we were super tech when we left the store. He is the best !!!!
03.2022Kace
They have some of the best service I've ever experienced. They answered all of my questions and walked me through any problems I was having with my account. 10 out of 10. Will recommend.
02.2022Brooklan
Gary and his partner did a great job hooking me up on my new phone. I absolutely love it! It took no time at all. They helped me in every way they could. And I really appreciate the nice fast service. They were super nice and very professional. Thank you
12.2021Carly
I came in to buy a phone over the weekend and Ron was so very helpful and pleasant to do business with. There was several people who came in and he was the only worker and I was shocked by his work ethic. He is very good at his job and should be recognized for it. I will send anyone who needs a phone or help his way in the future
12.2021Sw3atyY3ti
Amazing service. Best Verizon store I have been to ever. Not only was she knowledgeable but friendly and kind as well. She left no stone unturned to help us get exactly what we wanted. Thanks again
12.2021