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Budget Truck Rental in Jonesboro (6952 Tara Blvd, GA 30236)
About:
Budget Truck Rental Jonesboro operates a leading truck rental company in the US, serving both the consumer and light commercial sectors. We operate 2,000 locations throughout the US.
Budget Truck Rental is located in Jonesboro (Georgia state) on the street of 6952 Tara Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +16789969784. You can get more information from their website: https://www.budget.com/en/locations/us/ga/jonesboro/at3. The coordinates that you can use in navigation applications to get to find Budget Truck Rental quickly are 33.564487, -84.370610. Scroll down to find out opening hours, reviews and other important information about Budget Truck Rental.
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- Wheelchair-accessible entrance
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Shon
It depends on whose working that day. The female manager is nice but a few of the others are very rude.
07.2022Ryan
Budget website let me make a reservation when they were closed. After their utterly incompetent agent transferred the reservation to the airport location, the experience just got worse. Here's my review of THAT location: Typical Atlanta attitude. Rolling eyes, telling me it's my fault they're out of cars (because I was late to the reservation THEY changed after they sent me to a closed location), laughing at me when I asked for a manager. Openly talking about me right in front of me about how I'm just being extra. Then telling me the rate was an extra $100... Because it is what it is. When I pointed out it was their error they stated that Budget Atlanta isn't the same as Budget corporate' and that it 'didn't matter' what reservation I had with corporate, they could run their business as they wanted. When I started recording them they started yelling my name through the concourse and telling me they were going to have me arrested. I told them to go ahead. This was the most unprofessional and absurd encounter I've ever had. Anyone who even considers renting with them needs their head examined.
05.2022Faith
This place is a joke. First of all good luck trying to get anyone to answer the phone at this location. You have to call over & over until they get tired of listening to it ring & pick up. They don’t explain anything upfront & each person will give you a different answer to the same question. Needless to say my bill somehow ended up being $1000 more than what I was originally & don’t get me started on their “cleaning fee”. It doesn’t really matter how clean the car is when you return it, they’re going to charge you. I was charged $250 because they claim there was dog hair even though we vacuumed out the whole car prior to returning. $250 to clean a car that had old French fries under the seat when I picked the car up. Some cleaning job they do. Please don’t waste your time or money at this location. The only reason I did was because they were the only place who had any cars available, now I know why.
12.2021DDB
I wouldn’t give them no stars period horrible service. The lady told me at the counter how you owe your business and don’t have insurance Loud as hell in front of everybody. Then I was late bringing the truck back they charged me 500.00 ……. It didn’t cost 500 for the four days I had it horrible service I wouldn’t never deal with these people again…..
12.2021Diamond
I'm only giving one star because there is no option to leave 0. The location is a joke. I made a reservation at 10:52 am for pick up at one with the customer service department. Once I got to the site, there were no cars. We didn't get a car until 6 pm, missed an evening of planned activities for our vacation, and nobody has taken any ownership—somehow, this was our fault. The oil light was in the car we were promised a discount didn't receive it and was quoted three different prices. The Managers attitude was terrible, and unwilling to help. I will not rent from here again; the service was horrible.
09.2021Jo
I was told to return the car by 8:05 a.m. on Sunday but it turns out that they don’t open until 9. I got in at 4:30 a.m. and sleeping that extra hour would have helped me tremendously. This makes absolutely no sense. I’m sleepy and now I have to sit up here for a whole hour waiting on them to open. The employee who checked me in when I rented was very nice and got me in and out. I just wish he had told me the correct time to return the car.
08.2021UnCommon
Pretty good experience the second go round. The manager assured I was in and out as quickly as possible. I returned it to the airport and that process was smooth as well.
07.2021desiree
This was my second time coming to this budget both times were horrible. I would not recommend this location. Customer tip: bring your car insurance declaration page so they won’t make you jump through extra hoops to prove that you have full coverage insurance and buy their unnecessary insurance. The light skin black woman manager was horrible and rude. Justin the heavy set man had an attitude he saw me waiting after coming back multiple times and tried to service someone else before me even though he saw me waiting. I had to go up to the register to let him know that I was still waiting even though I was staring at him the whole time. They gave me a vehicle that I did not reserve even though they had the type of vehicle I reserved on the lot. Also, none of the employees had name tags or gave their names. No one was greeting customers. The manager on duty was not posted in the sign. This location needs thorough customer service and ethics training. I’m not pleased with the service I received at all.
07.2021Lisa
I hope this reach who ever it needs to at the Customer Service Department.This my First time doing Business with them and will be my last it was very unprofessional . I called to speak with someone about when my rental was due back a young lady answer the phone so once she looked up my information she then said the car was due back this morning so i said since I'm working doing that time what i needed to do I notice she had me on speakerphone because she was yelling so i asked her to speak clearly where i can hear her she then picks up the phone and said can you hear me now and I said yes just don't yell she said ain;t nobody yelling but before i can get any information and detail on whats next she just hung up the phone when I tried to call back there was no answer. Very ,very bad Customer Service where I spend my money I will not recommend nobody to go there . Please respond.
07.2020john
The customer service is good but how they handle business you got to have to much of your personal business to rent, utility bill, bank statement etc even if you rented before, the deposit is expensive it's added to the amount of the rental, if you gonna rent from this company be ready. I will add that the equipment is in good condition.
07.2020