cell phone store
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Verizon in ‘Aiea (98-1005 Moanalua Rd Spc 2306a, HI 96701)
About:
Telecommunications store offering cell phones, wireless plans, accessories & more.
Verizon is located in Aiea (Hawaii state) on the street of 98-1005 Moanalua Rd Spc 2306a. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1800-880-1077. You can get more information from their website: https://www.verizon.com/stores/details/hawaii/aiea/pearlridge-mall-1171610/?CMP=seo_b_x_vz_gbp_ot_2022_08_website. The coordinates that you can use in navigation applications to get to find Verizon quickly are 21.385570, -157.942200. Scroll down to find out opening hours, reviews and other important information about Verizon.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Lawrence
I went to the store to do upgrade and get an apple watch for a promotional price, if I would have known that it is easier for me to do it online, I wouldn't go there in the first place. I just want a smooth transaction without calling customer service or processing it myself. At first the guy seems knowledgeable and what gets me upset is they texted me that the promo is not going to be initiated until i receive the phone. Then they want me to call customer service after. What a hassle and waste of time. If they explained it to me beforehand i would understand and the manager is helping me but I am kinda upset and she is giving me a little attitude. Before I don't have a problem with the store but now with those kind of people incompetent and lack of customer service , I am not a happy camper.
11.2022Jamie
Outstanding service from Solomon today. He helped me purchase and install a prepaid SIM card. Quick service and he even gave me the tool to pop out my SIM card holder.
07.2022Alfred
This store is fairly consistent with customers but they do a good job of tracking who comes in and assisting them chronologically. I went in and both associates were busy with customers, no biggy. Once the manager, (Chuck?, sorry horrible with names) had a moment of down time with his customer he asked me a few questions and let me know he’d be right with me. Once he was through with that other customer he solved the issue I was having and I was on my way. Knowledgeable and efficient service.
05.2022Mei
Worst experience ever in a Verizon. I Usually go to the ewa Verizon and I'm welcomed by staff but here they didn't say anything. I walked up to the counter and all 3 staff just looked at me didn't say anything and the girl just walked off. Very disappointed especially since I was there with my family to get a new phone. It wasn't busy and they only had one family that was being helped.
03.2022iggc3d
Poor service. My 3G phone has to be replaced but I’m getting the run around telling me to go online and online telling me to go to the store. I even tried to get a more expensive service upgrade but even that they are unable to do. I want stay with Verizon but I have spent way too much time wasted. Better off with another carrier.
03.2022Nathan
Always check verizon promotional offers. This store helped me trade in my old phone and upgraded me to a Google pixel 6 for an extremely fair deal. Super easy process. Thank you to Verizon, and the store employees here for helping me stay up to date on all my technology needs.
02.2022Kelii
Verizon has always given me great service. And Randall is always a great help. I follow him from the other store he was at - he is that good. Some may think the world revolves around them as a customer. Then there is reality. Randall keeps it real and is always honest. No rainbows and unicorns here. Just sound advice. And in my busy life, that is all I can ask for.
11.2021Alejandra
Well. I needed a phone asap. It was 6pm, they close at 7pm. They said I need an appointment. They had 2 other customers left. I told them I would wait. I knew what I wanted. One customer got tired of waiting. 2 sales people. One is the manager & she doesn't know what she's doing. Luckily one customer finished & helped me out. I was done in 20mins. Manager can use more training. Sales had to help her with computer slow system.
11.2021Chris
Had a terrible experience at this location, unfriendly and unknowledgeable staff. Not sure why I know more than they do. After waiting for over an hour to be helped left with more questions than answers. Pearl Highlands was a much better experience.
11.2021Shannon
They always promptly help you when you enter the store. If it's busy, they sign people in so that they can get to you once someone is available. The employees are usually nice; one time I encountered an exceptionally bored looking employee but I just chalk it up to being a slow day. Overall, good place.
11.2018