cell phone store
Closed Now
Metro by T-Mobile in Cahokia (3315 Mississippi Ave, IL 62206)
About:
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Metro by T-Mobile is located in Cahokia (Illinois state) on the street of 3315 Mississippi Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +16183323194. You can get more information from their website: https://www.metrobyt-mobile.com/storelocator?utm_source=google&utm_medium=lastmile&utm_campaign=10230356. The coordinates that you can use in navigation applications to get to find Metro by T-Mobile quickly are 38.585433, -90.178217. Scroll down to find out opening hours, reviews and other important information about Metro by T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
Are the opening hours of Metro by T-Mobile up to date?
Is the place part of a chain store?
Metro by T-Mobile is my place. Can I manage it?
What categories is Metro by T-Mobile listed in?
How is Metro by T-Mobile rated?
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How to Get in Touch With Metro by T-Mobile?
michael
Assistant very helpful and knowledgeable, great job.
07.2022michael
Assistant very helpful and knowledgeable, great job.
07.2022michael
Assistant very helpful and knowledgeable, great job.
07.2022michael
Assistant very helpful and knowledgeable, great job.
07.2022Davisha
They was very helpful and nice
04.2022Davisha
They was very helpful and nice
04.2022Davisha
They was very helpful and nice
04.2022Davisha
They was very helpful and nice
04.2022chriskennedy100
I stopped in last Sunday, Oct 24, just before noon. There were two women working inside. They told me about an offer to save money on a plan with two phones, so I told them I'd run home to get my 2nd phone and then I'd be back, and they said OK. An hour I returned but the shop was closed and locked up. Thinking they'd just stepped out to lunch, I waited for another hour, but no one ever came back to the store that day, despite the posted hours claiming they should be open all day.
11.2021chriskennedy100
I stopped in last Sunday, Oct 24, just before noon. There were two women working inside. They told me about an offer to save money on a plan with two phones, so I told them I'd run home to get my 2nd phone and then I'd be back, and they said OK. An hour I returned but the shop was closed and locked up. Thinking they'd just stepped out to lunch, I waited for another hour, but no one ever came back to the store that day, despite the posted hours claiming they should be open all day.
11.2021chriskennedy100
I stopped in last Sunday, Oct 24, just before noon. There were two women working inside. They told me about an offer to save money on a plan with two phones, so I told them I'd run home to get my 2nd phone and then I'd be back, and they said OK. An hour I returned but the shop was closed and locked up. Thinking they'd just stepped out to lunch, I waited for another hour, but no one ever came back to the store that day, despite the posted hours claiming they should be open all day.
11.2021chriskennedy100
I stopped in last Sunday, Oct 24, just before noon. There were two women working inside. They told me about an offer to save money on a plan with two phones, so I told them I'd run home to get my 2nd phone and then I'd be back, and they said OK. An hour I returned but the shop was closed and locked up. Thinking they'd just stepped out to lunch, I waited for another hour, but no one ever came back to the store that day, despite the posted hours claiming they should be open all day.
11.2021Dana
Wow! This store is well stocked and well appointed. The customer service is top notch. The lady was polite, professional, very knowledgeable and helpful. She was all about making sure we were happy with our purchase.if you need metro service or upgrades, go here!
08.2021Shannon
I went into the store on 5/14/2021 to transfer services from Verizon Wireless to Metro on FOUR phones. The guy charged me for activation fees of $23.00 PER phone and attempted to charge $15.00 for a sim card PER phone. I questioned why it was $15.00 for a sim card when it was $10.00 online. He agree'd then to charge me $10.00. Upon leaving the store I did not feel as if I was charged correctly. I contacted customer support and spoke with a supervisor and they put in a request for call back from corporate. I called Fairview Heights location to discuss what they would have charged me and they said if I brought my own phone there is no activation fee when switching. I went back up to the store and the little short man with dark brown hair refused to speak with me about the activation fees of which he had the girl charge me. THAT TELLS YOU RIGHT THERE WHAT HE HAS BEEN DOING TO CUSTOMERS! The girl just got an attitude (LOL) and refunded me the activation fee. 8:30 p.m. the same night I received a call from corporate (Stephanie) apologizing and after explaining the issue again she immediately said when you bring your own phone and transfer service over there is no activation fees and currently there is a promotion for a REBATE of the price of the sim cards. Stephanie double checked to see if that promotion was applied and to no surprise it wasn't. So, Stephanie applied the rebate for the sim cards and I will see this reflected on my next bill. In addition, she explained to me that my bill will now be $100.00 a month for my four lines instead of $120.00 :). Lastly, she corrected my security questions and account pin of which I was never asked upon being a new customer. Stephanie said she put my complaint into the regional director that's over the local store. DO NOT LET THEM OVER CHARGE YOU!!!!!!!!!!
08.2021Ava
Awesome Friendly Service. They were very helpful. They know they're business.
08.2021Dana
Wow! This store is well stocked and well appointed. The customer service is top notch. The lady was polite, professional, very knowledgeable and helpful. She was all about making sure we were happy with our purchase.if you need metro service or upgrades, go here!
08.2021Shannon
I went into the store on 5/14/2021 to transfer services from Verizon Wireless to Metro on FOUR phones. The guy charged me for activation fees of $23.00 PER phone and attempted to charge $15.00 for a sim card PER phone. I questioned why it was $15.00 for a sim card when it was $10.00 online. He agree'd then to charge me $10.00. Upon leaving the store I did not feel as if I was charged correctly. I contacted customer support and spoke with a supervisor and they put in a request for call back from corporate. I called Fairview Heights location to discuss what they would have charged me and they said if I brought my own phone there is no activation fee when switching. I went back up to the store and the little short man with dark brown hair refused to speak with me about the activation fees of which he had the girl charge me. THAT TELLS YOU RIGHT THERE WHAT HE HAS BEEN DOING TO CUSTOMERS! The girl just got an attitude (LOL) and refunded me the activation fee. 8:30 p.m. the same night I received a call from corporate (Stephanie) apologizing and after explaining the issue again she immediately said when you bring your own phone and transfer service over there is no activation fees and currently there is a promotion for a REBATE of the price of the sim cards. Stephanie double checked to see if that promotion was applied and to no surprise it wasn't. So, Stephanie applied the rebate for the sim cards and I will see this reflected on my next bill. In addition, she explained to me that my bill will now be $100.00 a month for my four lines instead of $120.00 :). Lastly, she corrected my security questions and account pin of which I was never asked upon being a new customer. Stephanie said she put my complaint into the regional director that's over the local store. DO NOT LET THEM OVER CHARGE YOU!!!!!!!!!!
08.2021Ava
Awesome Friendly Service. They were very helpful. They know they're business.
08.2021Dana
Wow! This store is well stocked and well appointed. The customer service is top notch. The lady was polite, professional, very knowledgeable and helpful. She was all about making sure we were happy with our purchase.if you need metro service or upgrades, go here!
08.2021Dana
Wow! This store is well stocked and well appointed. The customer service is top notch. The lady was polite, professional, very knowledgeable and helpful. She was all about making sure we were happy with our purchase.if you need metro service or upgrades, go here!
08.2021Shannon
I went into the store on 5/14/2021 to transfer services from Verizon Wireless to Metro on FOUR phones. The guy charged me for activation fees of $23.00 PER phone and attempted to charge $15.00 for a sim card PER phone. I questioned why it was $15.00 for a sim card when it was $10.00 online. He agree'd then to charge me $10.00. Upon leaving the store I did not feel as if I was charged correctly. I contacted customer support and spoke with a supervisor and they put in a request for call back from corporate. I called Fairview Heights location to discuss what they would have charged me and they said if I brought my own phone there is no activation fee when switching. I went back up to the store and the little short man with dark brown hair refused to speak with me about the activation fees of which he had the girl charge me. THAT TELLS YOU RIGHT THERE WHAT HE HAS BEEN DOING TO CUSTOMERS! The girl just got an attitude (LOL) and refunded me the activation fee. 8:30 p.m. the same night I received a call from corporate (Stephanie) apologizing and after explaining the issue again she immediately said when you bring your own phone and transfer service over there is no activation fees and currently there is a promotion for a REBATE of the price of the sim cards. Stephanie double checked to see if that promotion was applied and to no surprise it wasn't. So, Stephanie applied the rebate for the sim cards and I will see this reflected on my next bill. In addition, she explained to me that my bill will now be $100.00 a month for my four lines instead of $120.00 :). Lastly, she corrected my security questions and account pin of which I was never asked upon being a new customer. Stephanie said she put my complaint into the regional director that's over the local store. DO NOT LET THEM OVER CHARGE YOU!!!!!!!!!!
08.2021Shannon
I went into the store on 5/14/2021 to transfer services from Verizon Wireless to Metro on FOUR phones. The guy charged me for activation fees of $23.00 PER phone and attempted to charge $15.00 for a sim card PER phone. I questioned why it was $15.00 for a sim card when it was $10.00 online. He agree'd then to charge me $10.00. Upon leaving the store I did not feel as if I was charged correctly. I contacted customer support and spoke with a supervisor and they put in a request for call back from corporate. I called Fairview Heights location to discuss what they would have charged me and they said if I brought my own phone there is no activation fee when switching. I went back up to the store and the little short man with dark brown hair refused to speak with me about the activation fees of which he had the girl charge me. THAT TELLS YOU RIGHT THERE WHAT HE HAS BEEN DOING TO CUSTOMERS! The girl just got an attitude (LOL) and refunded me the activation fee. 8:30 p.m. the same night I received a call from corporate (Stephanie) apologizing and after explaining the issue again she immediately said when you bring your own phone and transfer service over there is no activation fees and currently there is a promotion for a REBATE of the price of the sim cards. Stephanie double checked to see if that promotion was applied and to no surprise it wasn't. So, Stephanie applied the rebate for the sim cards and I will see this reflected on my next bill. In addition, she explained to me that my bill will now be $100.00 a month for my four lines instead of $120.00 :). Lastly, she corrected my security questions and account pin of which I was never asked upon being a new customer. Stephanie said she put my complaint into the regional director that's over the local store. DO NOT LET THEM OVER CHARGE YOU!!!!!!!!!!
08.2021Ava
Awesome Friendly Service. They were very helpful. They know they're business.
08.2021Ava
Awesome Friendly Service. They were very helpful. They know they're business.
08.2021Debra
I was scammed into a bad deal ,lied to and dismissed. Ripped off is an under statement.
08.2019La'Karlo
Suppose too open at 10 o'clock, and they are never there when it's supposed to be open, that's really bad business, if you can please go elsewhere
08.2019Brian
Not bad
08.2019Debra
I was scammed into a bad deal ,lied to and dismissed. Ripped off is an under statement.
08.2019La'Karlo
Suppose too open at 10 o'clock, and they are never there when it's supposed to be open, that's really bad business, if you can please go elsewhere
08.2019Brian
Not bad
08.2019Debra
I was scammed into a bad deal ,lied to and dismissed. Ripped off is an under statement.
08.2019Debra
I was scammed into a bad deal ,lied to and dismissed. Ripped off is an under statement.
08.2019La'Karlo
Suppose too open at 10 o'clock, and they are never there when it's supposed to be open, that's really bad business, if you can please go elsewhere
08.2019La'Karlo
Suppose too open at 10 o'clock, and they are never there when it's supposed to be open, that's really bad business, if you can please go elsewhere
08.2019Brian
Not bad
08.2019Brian
Not bad
08.2019Issa
Great prices and fast service
08.2017Issa
Great prices and fast service
08.2017Issa
Great prices and fast service
08.2017Issa
Great prices and fast service
08.2017