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Penske Truck Rental in Evanston (2201 Oakton St, IL 60202)
About:
Penske Truck Rental provides local moving truck rentals in Evanston, IL. Locations available across North America, featuring a wide range of vehicles and moving supplies. You can be confident in your decision to choose Penske because we promise a clean, reliable moving truck that's ready to go at pickup time. And you will get personal help from our professional associates, 24/7 roadside assistance, and flexible reservation and cancellation policies. Visit us in Evanston, IL today for all your truck rental and moving supply needs.
Penske Truck Rental is located in Evanston (Illinois state) on the street of 2201 Oakton St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1847-328-4252. You can get more information from their website: https://www.pensketruckrental.com/locations/us/illinois/evanston/021833/?utm_source=google&utm_medium=organic&utm_campaign=gbp-HPTL-0218-33. The coordinates that you can use in navigation applications to get to find Penske Truck Rental quickly are 42.028346, -87.706343. Scroll down to find out opening hours, reviews and other important information about Penske Truck Rental.
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- Wheelchair-accessible entrance
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Michael
I want to make clear up front: the following review is not a reflection of the in-store front line staff, they did a great job. Booked a high top van, local rental, 2 months in advance. Two days before, a manager calls to tell me, he doesn't have a cargo van, would I take a 12' box truck for the same price. I was on a team meeting and didn't take down his name, my mistake, but I agreed. Day of pick up, first thing I noticed, there is the exact cargo van I booked sitting in the parking lot. But I thought they didn't have one? Second problem, counter employee says whoever re-entered my reservation made it a one-way and they can't give me the 12' box for a local rental. So I end up with a 16' box, which cost me more in gas and tolls, and was harder to drive and park. Once again, the in-store guys did a great job. This review is not a reflection on them, but I probably bably won't rent from Penske again.
10.2022Dennis
Book for reservation for reefer truck 2 WEEKS before, received confirmed email. So I plan ahead, ordered all my stuff then 12 hrs before the pick up time they called and say no truck available. WHAT AN IRRESPONSIBLE COMPANY! NOT TRUSTED COMPANY AND NEVER GOING BACK TO BOOK FOR RESERVATION TO PENSKE. VERY INCOMPETENT, UNRELIABLE ,IRRESPONSIBLE , AND POOR CUSTOMER SERVICE. They dont know how to honor confirmed reservation. They will not help you and they dont care ! This company is not to be trusted ! Bad experienced with them and should be given negative stars .Just an advise don't go for this company and you will be upset!
06.2022Sarah
Rented a Ford Transit 250 high roof cargo van to move stuff from Brooklyn to Chicago and returned it here because it was the cheapest drop off location (would have paid >$100 extra to return in Chicago; grateful for the Penske phone rep who helped me find the best deal). The Penske counter is the same as the Home Depot tool rental counter, and the guy who helped me out was very kind, friendly, and had some fun dad-like jokes prepared as we inspected the rental together. (He also writes noir fiction and I'm bummed I've forgotten the name of his book; would like to check it out). I filled the tank at the grocery just north of the Home Depot, which seemed to be the cheapest in the vicinity -- but wish I'd also filled up right before entering Illinois, as the tank is huge and Indiana was way cheaper. Anyway, wouldn't hesitate to rent from or return to this spot! Glad I went with Penske; Budget was cheaper but they don't guarantee the vehicle you select will be there, and I had a great experience at both pick up and drop off as well as a sparkling clean, brand new van (I think they're just starting their cargo van program, so they're all fairly new).
12.2021A.
Employees who work here are kind of rude. There's plenty of other places where you can rent a Penske vehicle and I suggest going to any of them. Also what sort of place offers a drop box for keys, but then has employees rudely talking down to you when you try to use it as intended? Considering we got better service at the Steak 'n Shake across the street, I wouldn't recommend these guys.
12.2019