pet store Closed Now

PetSmart in Hoffman Estates (2590 Sutton Rd, IL 60192)

3.8 (50 reviews)

About:

Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).


PetSmart is located in Hoffman Estates (Illinois state) on the street of 2590 Sutton Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18476453366. You can get more information from their website: https://www.petsmart.com/stores/us/il/hoffman-estates-store1372.html?utm_source=google&utm_medium=organic&utm_campaign=google-my-business. The coordinates that you can use in navigation applications to get to find PetSmart quickly are 42.071357, -88.193684. Scroll down to find out opening hours, reviews and other important information about PetSmart.

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Available amenities

Payments

  • Debit cards
  • NFC mobile payments

Planning

  • Quick visit

Accessibility

  • Wheelchair-accessible entrance
  • Wheelchair-accessible car park

Service options

  • Kerbside pickup
  • Delivery
  • In-store pickup
  • In-store shopping

Unavailable amenities

PetSmart doesn't have any unavailable amenities.

Categories

Tags

FAQ

Are the opening hours of PetSmart up to date? Is the place part of a chain store? PetSmart is my place. Can I manage it? What categories is PetSmart listed in? How is PetSmart rated? What is the address of PetSmart? How to Get in Touch With PetSmart?

Gallery - Photos

Reviews about PetSmart - 50

Jim

Had a wonderful girl help me with dog nail clippers. Was knowledgeable and friendly.

08.2022

Jim

Had a wonderful girl help me with dog nail clippers. Was knowledgeable and friendly.

08.2022

Jim

Had a wonderful girl help me with dog nail clippers. Was knowledgeable and friendly.

08.2022

Jim

Had a wonderful girl help me with dog nail clippers. Was knowledgeable and friendly.

08.2022

Jim

Had a wonderful girl help me with dog nail clippers. Was knowledgeable and friendly.

08.2022

G

Don’t get your dog groomed here the staff is not professionally trained or experienced and you will waste your time.

08.2022

G

Don’t get your dog groomed here the staff is not professionally trained or experienced and you will waste your time.

08.2022

G

Don’t get your dog groomed here the staff is not professionally trained or experienced and you will waste your time.

08.2022

G

Don’t get your dog groomed here the staff is not professionally trained or experienced and you will waste your time.

08.2022

G

Don’t get your dog groomed here the staff is not professionally trained or experienced and you will waste your time.

08.2022

Susan

Both times the bath & brush has been great & really helped with the shedding! Also, Tiffany is very careful with my dog's injured leg & this time, also an ear infection.

08.2022

Susan

Both times the bath & brush has been great & really helped with the shedding! Also, Tiffany is very careful with my dog's injured leg & this time, also an ear infection.

08.2022

Susan

Both times the bath & brush has been great & really helped with the shedding! Also, Tiffany is very careful with my dog's injured leg & this time, also an ear infection.

08.2022

Susan

Both times the bath & brush has been great & really helped with the shedding! Also, Tiffany is very careful with my dog's injured leg & this time, also an ear infection.

08.2022

Susan

Both times the bath & brush has been great & really helped with the shedding! Also, Tiffany is very careful with my dog's injured leg & this time, also an ear infection.

08.2022

Pamela

My pup and I enjoy this location very much! Friendly staff and clean for the most part!

07.2022

Pamela

My pup and I enjoy this location very much! Friendly staff and clean for the most part!

07.2022

Pamela

My pup and I enjoy this location very much! Friendly staff and clean for the most part!

07.2022

Pamela

My pup and I enjoy this location very much! Friendly staff and clean for the most part!

07.2022

Pamela

My pup and I enjoy this location very much! Friendly staff and clean for the most part!

07.2022

Kevin

Always find what we are looking for, grooming services have also done a great job

05.2022

Kevin

Always find what we are looking for, grooming services have also done a great job

05.2022

Kevin

Always find what we are looking for, grooming services have also done a great job

05.2022

Kevin

Always find what we are looking for, grooming services have also done a great job

05.2022

Kevin

Always find what we are looking for, grooming services have also done a great job

05.2022

Brittany

I realize it is hard to find employees everywhere right now. If you're going to work at a pet store you can at least have some compassion for animals. This store needs A LOT of work in the hiring department. I felt like the only person working hard tonight (1/22/22) was the volunteer taking care of the cats. We had mentioned to the staff that one of the fish was dying. (It was swimming erratically) and we were concerned. Not to mention that this could have easily been a spreadable disease to the rest of the tank. The employee made a comment that a lot of the time fish come in sick. Not exactly the right thing to say to a fish owner or any customer. I couldn't believe how rude and insensitive the employee was at the register tonight. NO PET OWNER WANTS TO SEE THE KIND OF PET THEY HAVE IN A DOG TREAT AT THE REGISTER. We were very upset to see dog treats with 🐇 in them as we were checking out. It seriously made me sick to my stomach. When we made a comment about how terrible as pet owners it was to see this at the register the employee felt it necessary to say, " "Well, there's dog treats with chicken in them too!" I will not be shopping at Petsmart again.

02.2022

Brittany

I realize it is hard to find employees everywhere right now. If you're going to work at a pet store you can at least have some compassion for animals. This store needs A LOT of work in the hiring department. I felt like the only person working hard tonight (1/22/22) was the volunteer taking care of the cats. We had mentioned to the staff that one of the fish was dying. (It was swimming erratically) and we were concerned. Not to mention that this could have easily been a spreadable disease to the rest of the tank. The employee made a comment that a lot of the time fish come in sick. Not exactly the right thing to say to a fish owner or any customer. I couldn't believe how rude and insensitive the employee was at the register tonight. NO PET OWNER WANTS TO SEE THE KIND OF PET THEY HAVE IN A DOG TREAT AT THE REGISTER. We were very upset to see dog treats with 🐇 in them as we were checking out. It seriously made me sick to my stomach. When we made a comment about how terrible as pet owners it was to see this at the register the employee felt it necessary to say, " "Well, there's dog treats with chicken in them too!" I will not be shopping at Petsmart again.

02.2022

Brittany

I realize it is hard to find employees everywhere right now. If you're going to work at a pet store you can at least have some compassion for animals. This store needs A LOT of work in the hiring department. I felt like the only person working hard tonight (1/22/22) was the volunteer taking care of the cats. We had mentioned to the staff that one of the fish was dying. (It was swimming erratically) and we were concerned. Not to mention that this could have easily been a spreadable disease to the rest of the tank. The employee made a comment that a lot of the time fish come in sick. Not exactly the right thing to say to a fish owner or any customer. I couldn't believe how rude and insensitive the employee was at the register tonight. NO PET OWNER WANTS TO SEE THE KIND OF PET THEY HAVE IN A DOG TREAT AT THE REGISTER. We were very upset to see dog treats with 🐇 in them as we were checking out. It seriously made me sick to my stomach. When we made a comment about how terrible as pet owners it was to see this at the register the employee felt it necessary to say, " "Well, there's dog treats with chicken in them too!" I will not be shopping at Petsmart again.

02.2022

Brittany

I realize it is hard to find employees everywhere right now. If you're going to work at a pet store you can at least have some compassion for animals. This store needs A LOT of work in the hiring department. I felt like the only person working hard tonight (1/22/22) was the volunteer taking care of the cats. We had mentioned to the staff that one of the fish was dying. (It was swimming erratically) and we were concerned. Not to mention that this could have easily been a spreadable disease to the rest of the tank. The employee made a comment that a lot of the time fish come in sick. Not exactly the right thing to say to a fish owner or any customer. I couldn't believe how rude and insensitive the employee was at the register tonight. NO PET OWNER WANTS TO SEE THE KIND OF PET THEY HAVE IN A DOG TREAT AT THE REGISTER. We were very upset to see dog treats with 🐇 in them as we were checking out. It seriously made me sick to my stomach. When we made a comment about how terrible as pet owners it was to see this at the register the employee felt it necessary to say, " "Well, there's dog treats with chicken in them too!" I will not be shopping at Petsmart again.

02.2022

Brittany

I realize it is hard to find employees everywhere right now. If you're going to work at a pet store you can at least have some compassion for animals. This store needs A LOT of work in the hiring department. I felt like the only person working hard tonight (1/22/22) was the volunteer taking care of the cats. We had mentioned to the staff that one of the fish was dying. (It was swimming erratically) and we were concerned. Not to mention that this could have easily been a spreadable disease to the rest of the tank. The employee made a comment that a lot of the time fish come in sick. Not exactly the right thing to say to a fish owner or any customer. I couldn't believe how rude and insensitive the employee was at the register tonight. NO PET OWNER WANTS TO SEE THE KIND OF PET THEY HAVE IN A DOG TREAT AT THE REGISTER. We were very upset to see dog treats with 🐇 in them as we were checking out. It seriously made me sick to my stomach. When we made a comment about how terrible as pet owners it was to see this at the register the employee felt it necessary to say, " "Well, there's dog treats with chicken in them too!" I will not be shopping at Petsmart again.

02.2022

marsha

Easy to find what you came for. Store is well stocked and employees are helpful. We also so cat adoptions which is also a wonderful thing! We donated to adoptions and also baught a toy for a child N in the hospital. Made me feel good to do so. Glad this store believes in helping out when needed in the community.

11.2021

marsha

Easy to find what you came for. Store is well stocked and employees are helpful. We also so cat adoptions which is also a wonderful thing! We donated to adoptions and also baught a toy for a child N in the hospital. Made me feel good to do so. Glad this store believes in helping out when needed in the community.

11.2021

marsha

Easy to find what you came for. Store is well stocked and employees are helpful. We also so cat adoptions which is also a wonderful thing! We donated to adoptions and also baught a toy for a child N in the hospital. Made me feel good to do so. Glad this store believes in helping out when needed in the community.

11.2021

marsha

Easy to find what you came for. Store is well stocked and employees are helpful. We also so cat adoptions which is also a wonderful thing! We donated to adoptions and also baught a toy for a child N in the hospital. Made me feel good to do so. Glad this store believes in helping out when needed in the community.

11.2021

marsha

Easy to find what you came for. Store is well stocked and employees are helpful. We also so cat adoptions which is also a wonderful thing! We donated to adoptions and also baught a toy for a child N in the hospital. Made me feel good to do so. Glad this store believes in helping out when needed in the community.

11.2021

Tainass1522

Love Petsmart Grooming in Hoffman Estates! I took Morena yesterday and Chiquita today. Extremely satisfied with the results, Collen S took care of Morena yesterday and Miranda C groomed Chiquita today. Both ladies are very caring, professional and courteous. It shows how much they love their job and strive to be better every day 😊 I had a negative experience with another petsmart groomer in the past but I decided to try another location and was not disappointed. I usually go to the Petsmart in Streamwood but they were completely booked..I have to say it's hard to decide which groomers are nicer: the ones that work in Petsmart at 140 Barrington Rd in Streamwood or the ones on Sutton Rd in Hoffman Estates..You won't go wrong with either one! Thank you!

09.2021

Erick

If I had the option to give this place zero stars I would. Worst grooming place I take my pit to many different places and I’ve never had a problem. They cut my dog trying to tell me that he did that to himself.it’s a Unprofessional place to get you’re dog groom luckily I didn’t want to be a bad person and throw them a lawsuit. I just wanted them to pay the vet bill to make sure he was okay.

09.2021

Tainass1522

Love Petsmart Grooming in Hoffman Estates! I took Morena yesterday and Chiquita today. Extremely satisfied with the results, Collen S took care of Morena yesterday and Miranda C groomed Chiquita today. Both ladies are very caring, professional and courteous. It shows how much they love their job and strive to be better every day 😊 I had a negative experience with another petsmart groomer in the past but I decided to try another location and was not disappointed. I usually go to the Petsmart in Streamwood but they were completely booked..I have to say it's hard to decide which groomers are nicer: the ones that work in Petsmart at 140 Barrington Rd in Streamwood or the ones on Sutton Rd in Hoffman Estates..You won't go wrong with either one! Thank you!

09.2021

Erick

If I had the option to give this place zero stars I would. Worst grooming place I take my pit to many different places and I’ve never had a problem. They cut my dog trying to tell me that he did that to himself.it’s a Unprofessional place to get you’re dog groom luckily I didn’t want to be a bad person and throw them a lawsuit. I just wanted them to pay the vet bill to make sure he was okay.

09.2021

Marcelino

Grooming is offered here and it has a pet hospital at this location. Professional staff here, clean, organized, and everything you want and or need is available here.

09.2021

Tainass1522

Love Petsmart Grooming in Hoffman Estates! I took Morena yesterday and Chiquita today. Extremely satisfied with the results, Collen S took care of Morena yesterday and Miranda C groomed Chiquita today. Both ladies are very caring, professional and courteous. It shows how much they love their job and strive to be better every day 😊 I had a negative experience with another petsmart groomer in the past but I decided to try another location and was not disappointed. I usually go to the Petsmart in Streamwood but they were completely booked..I have to say it's hard to decide which groomers are nicer: the ones that work in Petsmart at 140 Barrington Rd in Streamwood or the ones on Sutton Rd in Hoffman Estates..You won't go wrong with either one! Thank you!

09.2021

Marcelino

Grooming is offered here and it has a pet hospital at this location. Professional staff here, clean, organized, and everything you want and or need is available here.

09.2021

Tainass1522

Love Petsmart Grooming in Hoffman Estates! I took Morena yesterday and Chiquita today. Extremely satisfied with the results, Collen S took care of Morena yesterday and Miranda C groomed Chiquita today. Both ladies are very caring, professional and courteous. It shows how much they love their job and strive to be better every day 😊 I had a negative experience with another petsmart groomer in the past but I decided to try another location and was not disappointed. I usually go to the Petsmart in Streamwood but they were completely booked..I have to say it's hard to decide which groomers are nicer: the ones that work in Petsmart at 140 Barrington Rd in Streamwood or the ones on Sutton Rd in Hoffman Estates..You won't go wrong with either one! Thank you!

09.2021

Erick

If I had the option to give this place zero stars I would. Worst grooming place I take my pit to many different places and I’ve never had a problem. They cut my dog trying to tell me that he did that to himself.it’s a Unprofessional place to get you’re dog groom luckily I didn’t want to be a bad person and throw them a lawsuit. I just wanted them to pay the vet bill to make sure he was okay.

09.2021

Erick

If I had the option to give this place zero stars I would. Worst grooming place I take my pit to many different places and I’ve never had a problem. They cut my dog trying to tell me that he did that to himself.it’s a Unprofessional place to get you’re dog groom luckily I didn’t want to be a bad person and throw them a lawsuit. I just wanted them to pay the vet bill to make sure he was okay.

09.2021

Marcelino

Grooming is offered here and it has a pet hospital at this location. Professional staff here, clean, organized, and everything you want and or need is available here.

09.2021

Marcelino

Grooming is offered here and it has a pet hospital at this location. Professional staff here, clean, organized, and everything you want and or need is available here.

09.2021

Tainass1522

Love Petsmart Grooming in Hoffman Estates! I took Morena yesterday and Chiquita today. Extremely satisfied with the results, Collen S took care of Morena yesterday and Miranda C groomed Chiquita today. Both ladies are very caring, professional and courteous. It shows how much they love their job and strive to be better every day 😊 I had a negative experience with another petsmart groomer in the past but I decided to try another location and was not disappointed. I usually go to the Petsmart in Streamwood but they were completely booked..I have to say it's hard to decide which groomers are nicer: the ones that work in Petsmart at 140 Barrington Rd in Streamwood or the ones on Sutton Rd in Hoffman Estates..You won't go wrong with either one! Thank you!

09.2021

Erick

If I had the option to give this place zero stars I would. Worst grooming place I take my pit to many different places and I’ve never had a problem. They cut my dog trying to tell me that he did that to himself.it’s a Unprofessional place to get you’re dog groom luckily I didn’t want to be a bad person and throw them a lawsuit. I just wanted them to pay the vet bill to make sure he was okay.

09.2021

Marcelino

Grooming is offered here and it has a pet hospital at this location. Professional staff here, clean, organized, and everything you want and or need is available here.

09.2021

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Opening Hours:

Closed Now
  • Monday 9:00 AM - 6:00 PM
  • Tuesday 9:00 AM - 9:00 PM
  • Wednesday 9:00 AM - 9:00 PM
  • Thursday 9:00 AM - 9:00 PM
  • Friday 9:00 AM - 9:00 PM
  • Saturday 9:00 AM - 9:00 PM
  • Sunday 10:00 AM - 7:00 PM

Ratings:

  • google logo
    4.3
    Total votes: 403
    Votes distribution:
    1: 27
    2: 7
    3: 30
    4: 101
    5: 238

Location/Contacts:

Network:

  • This place is part of the PetSmart. This chain has places in other locations.

Popular Hours:

  • Monday:
  • Tuesday:
  • Wednesday:
  • Thursday:
  • Friday:
  • Saturday:
  • Sunday:
Place last updated at: 04-09-2022 08:31:13