corporate office Now Open

Redbox Automated Retail, LLC. in Oakbrook Terrace (1 Tower Drive Tower Suite 900, IL 60181)

1.3 (40 reviews)

About:

Kiosk chain renting movies, including new releases (many are located inside stores).


Redbox Automated Retail, LLC. is located in Oakbrook Terrace (Illinois state) on the street of 1 Tower Drive Tower Suite 900. If you want to ask about something we recommend contacting this place by phone. The Phone number is +16307568000. You can get more information from their website: http://www.redbox.com/. The coordinates that you can use in navigation applications to get to find Redbox Automated Retail, LLC. quickly are 41.858262, -87.954549. Scroll down to find out opening hours, reviews and other important information about Redbox Automated Retail, LLC..

Have you noticed incorrect information? Contact us and send us the details!

Available amenities

Accessibility

  • Wheelchair-accessible entrance

Unavailable amenities

Redbox Automated Retail, LLC. doesn't have any unavailable amenities.

Categories

Tags

No tags.

FAQ

Are the opening hours of Redbox Automated Retail, LLC. up to date? Is the place part of a chain store? Redbox Automated Retail, LLC. is my place. Can I manage it? What categories is Redbox Automated Retail, LLC. listed in? How is Redbox Automated Retail, LLC. rated? What is the address of Redbox Automated Retail, LLC.? How to Get in Touch With Redbox Automated Retail, LLC.?

Gallery - Photos

Reviews about Redbox Automated Retail, LLC. - 40

Rachel

I rented 2 movies on 8/12. I returned them personally on 8/13. Went about my life and today was charged over $60 for both movies that had been returned. I contacted redbox and was told there's nothing they can do. I was offered to buy them for less than $10 a piece the day I rented them. If I wanted to keep them I would have done that. The agent basically called me a liar and was unwilling to help in anyways. I will never use redbox again.

08.2021

Danny

I have used my local Redbox, and one in particular redbox for nearly 10 years. I also was a member of Redbox Instant when they had a partnership with Verizon. Ive never once had any issues until recently. I rented a red box (Jumanji: The Next Level), and returned it the next day. I waited until the returned screen flashed and walked away (as it is sometimes full). To my surprise when my credit card bill came I was billed $32.00 and they stayed that I kept it for 16 days, amd never placed it back in the box. I called Redbox amd asked for an audit or a contact of the person who was in charge of the box. Needless to say I was stonewalled. The customer service rep was overseas, and did not know how it worked when Ipressed him for more info. Ultimately I disputed it with American Express three separate times, each time it was rebilled. They only told me that I didnt prove that it wasnt returned. Just be careful when using this machine, or any redbox for that matter. Not sure if it was stolen, stuck or what happened.

08.2021

Rachel

I rented 2 movies on 8/12. I returned them personally on 8/13. Went about my life and today was charged over $60 for both movies that had been returned. I contacted redbox and was told there's nothing they can do. I was offered to buy them for less than $10 a piece the day I rented them. If I wanted to keep them I would have done that. The agent basically called me a liar and was unwilling to help in anyways. I will never use redbox again.

08.2021

Danny

I have used my local Redbox, and one in particular redbox for nearly 10 years. I also was a member of Redbox Instant when they had a partnership with Verizon. Ive never once had any issues until recently. I rented a red box (Jumanji: The Next Level), and returned it the next day. I waited until the returned screen flashed and walked away (as it is sometimes full). To my surprise when my credit card bill came I was billed $32.00 and they stayed that I kept it for 16 days, amd never placed it back in the box. I called Redbox amd asked for an audit or a contact of the person who was in charge of the box. Needless to say I was stonewalled. The customer service rep was overseas, and did not know how it worked when Ipressed him for more info. Ultimately I disputed it with American Express three separate times, each time it was rebilled. They only told me that I didnt prove that it wasnt returned. Just be careful when using this machine, or any redbox for that matter. Not sure if it was stolen, stuck or what happened.

08.2021

Rachel

I rented 2 movies on 8/12. I returned them personally on 8/13. Went about my life and today was charged over $60 for both movies that had been returned. I contacted redbox and was told there's nothing they can do. I was offered to buy them for less than $10 a piece the day I rented them. If I wanted to keep them I would have done that. The agent basically called me a liar and was unwilling to help in anyways. I will never use redbox again.

08.2021

Danny

I have used my local Redbox, and one in particular redbox for nearly 10 years. I also was a member of Redbox Instant when they had a partnership with Verizon. Ive never once had any issues until recently. I rented a red box (Jumanji: The Next Level), and returned it the next day. I waited until the returned screen flashed and walked away (as it is sometimes full). To my surprise when my credit card bill came I was billed $32.00 and they stayed that I kept it for 16 days, amd never placed it back in the box. I called Redbox amd asked for an audit or a contact of the person who was in charge of the box. Needless to say I was stonewalled. The customer service rep was overseas, and did not know how it worked when Ipressed him for more info. Ultimately I disputed it with American Express three separate times, each time it was rebilled. They only told me that I didnt prove that it wasnt returned. Just be careful when using this machine, or any redbox for that matter. Not sure if it was stolen, stuck or what happened.

08.2021

Rachel

I rented 2 movies on 8/12. I returned them personally on 8/13. Went about my life and today was charged over $60 for both movies that had been returned. I contacted redbox and was told there's nothing they can do. I was offered to buy them for less than $10 a piece the day I rented them. If I wanted to keep them I would have done that. The agent basically called me a liar and was unwilling to help in anyways. I will never use redbox again.

08.2021

Danny

I have used my local Redbox, and one in particular redbox for nearly 10 years. I also was a member of Redbox Instant when they had a partnership with Verizon. Ive never once had any issues until recently. I rented a red box (Jumanji: The Next Level), and returned it the next day. I waited until the returned screen flashed and walked away (as it is sometimes full). To my surprise when my credit card bill came I was billed $32.00 and they stayed that I kept it for 16 days, amd never placed it back in the box. I called Redbox amd asked for an audit or a contact of the person who was in charge of the box. Needless to say I was stonewalled. The customer service rep was overseas, and did not know how it worked when Ipressed him for more info. Ultimately I disputed it with American Express three separate times, each time it was rebilled. They only told me that I didnt prove that it wasnt returned. Just be careful when using this machine, or any redbox for that matter. Not sure if it was stolen, stuck or what happened.

08.2021

Mary

Rented a movie and returned the same day, now I'm being charged 30.60 because the machine I retuned it to doesn't show it in the inventory. They don't provide a receipt when returning so have nothing to prove it was returned. I tried filing a complaint but there only comment is that I owe the money and I don't get a refund. If you want to see a movie go to the theater, it's cheaper in the long run than renting a redbox movie! I'll never rent from them again.

08.2020

Eric

Charged over 30 dollars for a movie that I kept for 1 day! Not happy at all. I called customer service and they just say the same thing, that in their inventory it doesn't show that the movie was returned. Now I'm having to eat it because their machine isn't functioning properly. That's absurd, will no longer rent from them ever again!!!

08.2020

Terric

This company is raggedy and corrupt! I've been renting for years and now all of a sudden my account is frozen and all I get is a bunch of broken english foreigners telling me a bunch of lies and no explanations. If you're reading this stay away from them and just rent on Amazon prime. DO NOT RENT FROM THEM!!!

08.2020

Datawarehouse

They hire false resumes with 4-5 years of fake experience and put companies like Bank of America,Macy’s ,Nordstrom, Wells Fargo, BCBS and consulting companies that they work for while they are on student visa .These are absolute fake candidates and get hired as contractors and then switch to Full time roles.If these candidates have years of worth experience they should have LinkedIn profile and reviews from peers about their roles .By hiring these people the productivity of company becomes very low .

08.2020

Mary

Rented a movie and returned the same day, now I'm being charged 30.60 because the machine I retuned it to doesn't show it in the inventory. They don't provide a receipt when returning so have nothing to prove it was returned. I tried filing a complaint but there only comment is that I owe the money and I don't get a refund. If you want to see a movie go to the theater, it's cheaper in the long run than renting a redbox movie! I'll never rent from them again.

08.2020

Eric

Charged over 30 dollars for a movie that I kept for 1 day! Not happy at all. I called customer service and they just say the same thing, that in their inventory it doesn't show that the movie was returned. Now I'm having to eat it because their machine isn't functioning properly. That's absurd, will no longer rent from them ever again!!!

08.2020

Terric

This company is raggedy and corrupt! I've been renting for years and now all of a sudden my account is frozen and all I get is a bunch of broken english foreigners telling me a bunch of lies and no explanations. If you're reading this stay away from them and just rent on Amazon prime. DO NOT RENT FROM THEM!!!

08.2020

Datawarehouse

They hire false resumes with 4-5 years of fake experience and put companies like Bank of America,Macy’s ,Nordstrom, Wells Fargo, BCBS and consulting companies that they work for while they are on student visa .These are absolute fake candidates and get hired as contractors and then switch to Full time roles.If these candidates have years of worth experience they should have LinkedIn profile and reviews from peers about their roles .By hiring these people the productivity of company becomes very low .

08.2020

Mary

Rented a movie and returned the same day, now I'm being charged 30.60 because the machine I retuned it to doesn't show it in the inventory. They don't provide a receipt when returning so have nothing to prove it was returned. I tried filing a complaint but there only comment is that I owe the money and I don't get a refund. If you want to see a movie go to the theater, it's cheaper in the long run than renting a redbox movie! I'll never rent from them again.

08.2020

Eric

Charged over 30 dollars for a movie that I kept for 1 day! Not happy at all. I called customer service and they just say the same thing, that in their inventory it doesn't show that the movie was returned. Now I'm having to eat it because their machine isn't functioning properly. That's absurd, will no longer rent from them ever again!!!

08.2020

Terric

This company is raggedy and corrupt! I've been renting for years and now all of a sudden my account is frozen and all I get is a bunch of broken english foreigners telling me a bunch of lies and no explanations. If you're reading this stay away from them and just rent on Amazon prime. DO NOT RENT FROM THEM!!!

08.2020

Mary

Rented a movie and returned the same day, now I'm being charged 30.60 because the machine I retuned it to doesn't show it in the inventory. They don't provide a receipt when returning so have nothing to prove it was returned. I tried filing a complaint but there only comment is that I owe the money and I don't get a refund. If you want to see a movie go to the theater, it's cheaper in the long run than renting a redbox movie! I'll never rent from them again.

08.2020

Datawarehouse

They hire false resumes with 4-5 years of fake experience and put companies like Bank of America,Macy’s ,Nordstrom, Wells Fargo, BCBS and consulting companies that they work for while they are on student visa .These are absolute fake candidates and get hired as contractors and then switch to Full time roles.If these candidates have years of worth experience they should have LinkedIn profile and reviews from peers about their roles .By hiring these people the productivity of company becomes very low .

08.2020

Eric

Charged over 30 dollars for a movie that I kept for 1 day! Not happy at all. I called customer service and they just say the same thing, that in their inventory it doesn't show that the movie was returned. Now I'm having to eat it because their machine isn't functioning properly. That's absurd, will no longer rent from them ever again!!!

08.2020

Terric

This company is raggedy and corrupt! I've been renting for years and now all of a sudden my account is frozen and all I get is a bunch of broken english foreigners telling me a bunch of lies and no explanations. If you're reading this stay away from them and just rent on Amazon prime. DO NOT RENT FROM THEM!!!

08.2020

Datawarehouse

They hire false resumes with 4-5 years of fake experience and put companies like Bank of America,Macy’s ,Nordstrom, Wells Fargo, BCBS and consulting companies that they work for while they are on student visa .These are absolute fake candidates and get hired as contractors and then switch to Full time roles.If these candidates have years of worth experience they should have LinkedIn profile and reviews from peers about their roles .By hiring these people the productivity of company becomes very low .

08.2020

Georgie

Charged me for a free rental. 3 calls to the Philippines, funny how an American company hires a foreign company. 2 live chats, one which disconnected me. Still didn't get my refund after 9 days. They charged my card immediately, but can't refund for weeks. Never will rent redbox ever again

08.2019

moni

someone stole my card and used it at redbox locations and i have never used redbox before.can someone please reach out about this problem

08.2019

Brittany

They steal money even IF u return a movie $31 for a $3 movie WTF !!!

08.2019

Roger

Always good movies

08.2019

Georgie

Charged me for a free rental. 3 calls to the Philippines, funny how an American company hires a foreign company. 2 live chats, one which disconnected me. Still didn't get my refund after 9 days. They charged my card immediately, but can't refund for weeks. Never will rent redbox ever again

08.2019

moni

someone stole my card and used it at redbox locations and i have never used redbox before.can someone please reach out about this problem

08.2019

Brittany

They steal money even IF u return a movie $31 for a $3 movie WTF !!!

08.2019

Roger

Always good movies

08.2019

Georgie

Charged me for a free rental. 3 calls to the Philippines, funny how an American company hires a foreign company. 2 live chats, one which disconnected me. Still didn't get my refund after 9 days. They charged my card immediately, but can't refund for weeks. Never will rent redbox ever again

08.2019

moni

someone stole my card and used it at redbox locations and i have never used redbox before.can someone please reach out about this problem

08.2019

Georgie

Charged me for a free rental. 3 calls to the Philippines, funny how an American company hires a foreign company. 2 live chats, one which disconnected me. Still didn't get my refund after 9 days. They charged my card immediately, but can't refund for weeks. Never will rent redbox ever again

08.2019

Brittany

They steal money even IF u return a movie $31 for a $3 movie WTF !!!

08.2019

Roger

Always good movies

08.2019

moni

someone stole my card and used it at redbox locations and i have never used redbox before.can someone please reach out about this problem

08.2019

Brittany

They steal money even IF u return a movie $31 for a $3 movie WTF !!!

08.2019

Roger

Always good movies

08.2019

Add Review

Your rating for this listing :

Own a Listing? Get in Touch!

If you own or manage a business listed on our site and you'd like to take control of your listing, please contact us.
We'll help you manage your information and connect with your customers more effectively.

Opening Hours:

Now Open
  • Monday 9:00 AM - 5:00 PM
  • Tuesday 9:00 AM - 5:00 PM
  • Wednesday 9:00 AM - 5:00 PM
  • Thursday 9:00 AM - 5:00 PM
  • Friday 9:00 AM - 5:00 PM
  • Saturday Closed
  • Sunday Closed

Ratings:

  • google logo
    2.8
    Total votes: 21
    Votes distribution:
    1: 11
    2: 0
    3: 0
    4: 3
    5: 7

Location/Contacts:

Place last updated at: 03-09-2022 21:31:19