shoe store
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Famous Footwear in Oswego (OSWEGO COMMONS 3040, US-34, IL 60543)
About:
Chain store offering a wide variety of brand-name shoes at discounted prices.
Famous Footwear is located in Oswego (Illinois state) on the street of OSWEGO COMMONS 3040, US-34. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1630-383-5066. You can get more information from their website: https://www.famousfootwear.com/stores/il/oswego/60543/oswego-commons-02283?partnerid=google-listings&utm_medium=organic&utm_source=google. The coordinates that you can use in navigation applications to get to find Famous Footwear quickly are 41.695729, -88.317345. Scroll down to find out opening hours, reviews and other important information about Famous Footwear.
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Available amenities
Payments
- Cheques
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Paulene
Went to shoe carnival they didn't have anything! So I went to famous footwear and found a pair right away 👍
09.2022Maricela
AMAZING store and even MORE amazing customer service.
09.2022Mindy
Went for Converse specifically, asked clerk for assistance she showed me 3 pairs all size 4, I commented on low inventory she stated they are a low volume store therefore not alot of inventory. Ended up with 3 pairs of Blowfish slip ons , all on sale. Clerk was nice.
07.2022Lisa
Associates need to have more product knowledge.
06.2022G
Please get a public bathroom and everything is over priced
06.2022Jin
We went to this location to return a pair of shoes and purchase 6 more pairs of shoes. After they rang it up, the total ended up being more than if we never returned the pair of shoes. This has to do with how BOGO is calculated, which I get. I asked them to undo the purchase to separate the purchase and return transaction, because it doesn't make sense to pay MORE to return an item. I had her ring up all the items I was purchasing so she could see that it was less than I paid with the return. After some back and forth the manager agreed to do this, but at the end said that we now owe them more for the repurchase of the returned shoes. So basically they were saying that even though I paid for the shoes, unintentionally paid them more to return them, now that I wanted to undo the transaction I had to pay again to get them back???!! All I was looking for was for the manager to understand the logic, and to say that they would find a way to make it right and get back to me. There was no effort to try to help fix the issue, and she just told me to call customer service. Though it took 30 mins of being on hold to get someone from customer service, the person I spoke to was exceptionally understanding and she tried her best to compensate me for the extra that I paid. So I will continue to shop at Famous footwear, just not at this location.
11.2020Tom
Went to this store with the family a couple weeks ago. Both of the service reps were on their mobile devices. No help at all. Walked next store and bought shoes at Target.
11.2020Jackie
Got my sons first jordans here
11.2020Scott
A decent selection, but not great. Their prices are definitely higher than other competitors in the area. I was aldo surprised to find out that they do NOT price match. Our family usually stops by Shoe Carnival first and then here as a last resort.
11.2019ERIC
I recently purchased 6 pairs of shoes online and one pair was the wrong style and I went to the store to return and correct them but they no longer had that style so we choose to keep the ones we received. But now 2 weeks later my child that received the wrong shoe, had his second pair start to tear at the seam and unraveled. I went back to the store to return and hopefully find a suitable pair and the manager was polite I explained the situation and he said maybe we have some Converse, but he went through the process to return my money to my card, take a phone call, and then came to me on the floor and said they no longer make that shoe that is why you got them for $20 and the time before was human error! So first you imply that I am cheap, but I bought these shoes when they were full price last year 2 pair, and then second you tell me its human error as to why the first incident happened! Well in many other jobs human error could mean someone getting hurt or dying like a pilot! I'm not saying it's that serious but more people should take pride in their jobs so that things like this could be avoided! This just has left a very bad taste in my mouth and I will no longer purchase anything from Famous Footwear and I will make sure everyone I see or talk to will not as well!
11.2018