home improvement store
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The Home Depot in Peru (4242 Venture Dr, IL 61354)
About:
Chain home improvement retailer for tools, appliances & other products (some offer truck rentals).
The Home Depot is located in Peru (Illinois state) on the street of 4242 Venture Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1815-224-2968. You can get more information from their website: https://www.homedepot.com/l/Peru/IL/Peru/61354/1977. The coordinates that you can use in navigation applications to get to find The Home Depot quickly are 41.360700, -89.128887. Scroll down to find out opening hours, reviews and other important information about The Home Depot.
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Available amenities
Payments
- Cheques
- Debit cards
Planning
- Quick visit
Offerings
- Assembly service
- Repair services
Recycling
- Batteries
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Julie
Bought fridge, stove, microwave, dryer, and dishwasher. They were over an hour late, didn’t install the dishwasher which we paid to have installed and they would not bring in any of the appliances into the house because the delivery guy said he was to tall…..that’s right the delivery guy was to tall not appliances. Took a day off work for this…..call les Home Depot all they said is we would have to reschedule…….seriously!!!!!!!!
11.2022Joshua
This is an ok location. Workers are fairly decent. This is smaller location so it seems they are out of many of materials that I need when I need them. Probably the best place in the area for what it does though.
10.2022Janelle
INCOMPETENT COMPANY!! 4 different days off of work now for 4 different appointments that the Peru, IL Home Depot has not shown up for in order to just get a refrigerator installed that was dropped off a month ago. ZERO help from both the store and corporate and nothing but lies. BEWARE- they care how much you spend, not about you.
10.2022Richard
Typical Home Depot. Great staff to assist with locating items in-house. Also staff seems very knowledgeable to answer most of you home repair or upgrade needs.
09.2022Corinne
When did writing a check for purchases become such a bad thing? I made a $4400.00 purchase yesterday at the Home Depot in Peru and noticed that 2 of the items I purchased, a washer and dryer, were higher than the price I saw on the price card. So I thought ok, I'll get a store credit and use it to come back for a refrigerator. Upon dealing with their customer service, I had 4 or more people tell me, "You write a check, we write a check." And it was not the statement, but how they said it. It was as though they were saying how dare you write us a check. So the way they handle refunds is by writing you a check and mailing it to you which could take 2 to 3 weeks for you to receive it. And rather than give me a refund for the difference, they refunded the entire sale price of the 2 items in the amount of $2200. So now, I not only needed to cover the $4400 check I wrote, but I needed to cover the $1900 for the correct items that I needed to purchase. Now I'm out $6,300! To do this simple transaction took over 2-1/2 hours! The head manager of the store was this woman who acted as though she owned the store, except an owner would know better than to treat a customer the way she treated me. She was rude, never smiled or apologized and said, "next time be careful to pick the right items"! There were 2 set of items which were exactly the same items, but slightly different in color and located on either side of the aisles. If they were side by side, I would have noticed the difference. I saw the price on the set I wanted and when I said I wanted this set, located opposite each other, I thought they were exactly the same, not realizing the difference in the color. I went back to the salesperson (who was genuinely nice and understanding) and told him I wanted to cancel the entire order. So to make a long story short, they lost a $4400.00 sale over a $300 refund! Would you hire a manager like that?
08.2022Sean
I bought a new microwave from this store. The delivery installer that came damaged my cabinets, the wall, my granite countertop and the new microwave. My wife heard them damage it. When I confronted him he tried to get me to sign off on it. Then I made him remove the new damaged microwave. He got upset, left all the drilled wood shavings everywhere, grabbed the microwave and ran out the door before I could get pictures or even confront him futher. I should called the police. I discovered the chipped coutertop after I cleaned the mess from the granite. I had to be on the phone for at least 2 hours. They have to send out an adjuster for the damage assessment to my house. Home Depot is not covering this themselves. I will never buy another product from them. I spoke with the store manager Sonny and all he said he would do is place another claim. I'm very upset to say the least. Do not buy any applience from this store.
07.2022Edwin
I received terrible treatment from the “supervisor” Mark and the manager Brian. We purchased a Milwaukee trimmer for $300 that included a free battery. We made the purchase, on the app and selected the free battery. When I arrived at the customer service area for my pick up they handed me the trimmer but not the battery and said have a good day before even allowing me to say anything. I told the young lady that my free battery was missing and without skipping a beat the alleged supervisor said “it’s obviously in the box” to which I said the battery that’s included is in the box but not the free extra battery. He then stated that I “must’ve done something wrong” and there was nothing they could do. I showed them the online promotion and the store promotion and he said it was my fault for not selecting the battery even though I had. My frustration is that instead of helping the customer, he simply kept stating I must’ve ordered wrong. Additionally, every time someone walked in that was Caucasian he would greet them as polite as possible but when someone would come in that was not, he wouldn’t even acknowledge their existence. I was extremely uncomfortable and frustrated with the lack of customer service from….customer service. I will no longer shop at this particular Home Depot.
07.2022Gina
Back employees are very helpful. Cashiers are dumb as rocks and are to lazy to actually help customers. If an item isn't priced it's not my job as a customer to figure out the price, I'm here to buy said item from you not do your job.
06.2022Dawn
Two workers were at the checkout, told us to use self checkout, we walked over there, a worker was gonna help us, but never did. What is going in that only self checkout was being used, and everyone was rude.... there was 1 worker at the end that did help is and he was pleasant.
06.2022Bruce
When I ordered my flooring I told the young man taking order that I needed it within a week. I asked him it didn’t come in, in that week if I could cancel order and get something that was in stock. He said it wouldn’t be a problem. Know they are telling me I have to pay over 100$ fee to cancel order. If kid would of told me that, I wouldn’t of ordered it. Now the job is not going to be done bye the time she gets back from vacation .
05.2022