cell phone store
Now Open
Metro by T-Mobile in South Chicago Heights (3328 Chicago Rd, IL 60411)
About:
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Metro by T-Mobile is located in South Chicago Heights (Illinois state) on the street of 3328 Chicago Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1708-300-6021. You can get more information from their website: https://www.metrobyt-mobile.com/storelocator?utm_source=google&utm_medium=lastmile&utm_campaign=10299242. The coordinates that you can use in navigation applications to get to find Metro by T-Mobile quickly are 41.477478, -87.638467. Scroll down to find out opening hours, reviews and other important information about Metro by T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Metro by T-Mobile is my place. Can I manage it?
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Frank
Great customer service by Mohammad. I wasn't expecting this kind of customer service after the issues I had when I called the 611 number. Great staff in the store.
09.2022Sameera
This place is so clean and has pleasant staff willing to work with you. They have lots of phone options and are willing to get you exactly the phone and plan that's best for you.
08.2022Shari
I went here for the first time to get my phone activated and it was so easy. Tiffany was so helpful so glad I went there.
06.2022Jaybird
Great experience In the store good deals right now
01.2022Diggin
If you are bringing your own unlocked phone, beware. They do not guarantee your phone will work beyond 24 hours despite what their phone compatibility checker says.
09.2021Kat
I went there last week had my phone checked said I needed a new phone it's 5 months old under warranty said it would be in by Fri went today no idea what I was talking about .Now she said I have to go to Call City I have stage 3 cancer got the phone from them 4 days ago it was all good now I'm suppose to go all the way over there no way as soon as I can get to a new provider I'm going been with them 3 or 4 years that's how they treat there customers very dissatisfied
09.2021Sean
I started having major issues with my phone. Went in to get a new one. The one person in that store that could help was in the back on a personall call. When he was told a customer needed help he came out not to help me or even acknowledge that i was there but to seemingly make sure i knew about the drama in his life. Still no new phone
09.2019Samantha
Very terrible. The sign says it's open to 8. But they lock the doors at 6. The guy was was very rude. Cussing and everything at me. Because he had my phone for two weeks because it malfunctioned. And u wanted to see why it was taking so long. This guy had girlfriend in there and everything. I seriously would give this rating 0 stars.
09.2019Gary
This store does not even deserve one star terrible customer service I was insulted verbally and physically and told never to return. Metro by T-Mobile is a good brand but this particular location should be avoided at all cost... May I repeat: do not frequent this location, terrible customer service!!!! I have to rate this place before they'll post it but disregard the star I give it 0 Stars.
09.2019Rudy
This place is great when your a new customer. Friendly. As soon as your phone goes out, or you want to activate to 2 new phones, they are disrespectful and customer service is horrible. I was in this industry for over 10 years. Half the things they say are lies!
09.2018