Pilot Travel Center in Walcott (3500 N Plainview Rd, IA 52773)
About:
With more than 750 locations across the U.S. and Canada, Pilot and Flying J Travel Centers are here to keep you moving with friendly service, clean restrooms and everything you need on the road. Our stores provide gas, diesel and DEF with high-speed pumps, Wi-Fi, overnight parking, showers, everyday items, a wide variety of fresh foods, snacks and drinks, and the best coffee on the interstate. Download the myRewards PlusTM app for exclusive money-saving deals and time-saving features for professional drivers including mobile fueling, shower and parking reservations, and trip planning. Fleets can maximize their savings with business services from Pilot Fleet Solutions.
Pilot Travel Center is located in Walcott (Iowa state) on the street of 3500 N Plainview Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1563-284-4100. You can get more information from their website: https://locations.pilotflyingj.com/us/ia/walcott/3500-north-plainview-road. The coordinates that you can use in navigation applications to get to find Pilot Travel Center quickly are 41.619597, -90.784545. Scroll down to find out opening hours, reviews and other important information about Pilot Travel Center.
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Available amenities
Payments
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Jagpreet
Cashier was very rude and not helpful at all. Seems like she hates her job and should not being working in customer service!
09.2022Don
16JUL2022 @ 18:27:41. I arranged a shower at this location. This system works by assigning shower numbers next to customer numbers, on a Flat-Screen Display. As they become available, there’s usually an audible announcement as well. There was a few customers ahead of me according to screen readout. I was number 129. Number 126 was assigned a number. Average wait periods can be up to 30 minutes. So, I sat down in the laundry room, located in the same hallway as the showers. However, after 10 minutes, an employee passed by me in the laundry room. I got up and checked the screen because I saw the same employee helping another customer with a shower assignment. The screen displayed my shower number being the same number the attendant was going let another customer use. I asked why he would do that seeing me sitting and waiting. He got irate. Stating I didn’t need to be so stern. I’m sorry. Sometimes I forget how a 61 year-old man, hobbling around with a cane, can appear threatening. I am however, becoming increasingly aware of threatening behaviors being displayed towards older people. I will not be going back here. I hope this brings some awareness to all who read and consider stopping here.
08.2022Roberto
Plenty of parking available when I arrived at 1400hrs. Repair shop closed. Hours of operation for shop is M-F from 8am-5pm. Sat 8am-12 noon. Must be nice to have Bankers hours is this day and age. Small C-Store with limited choices. Only positive side was showers 🚿. Extremely roomy, clean and well stocked. Great water pressure and temperature 🌡.
08.2022-
The best thing about this Pilot is the fact the employees all have good customer service unlike the Pilot across the street. Both night time employees and morning do a good job... now the employees across the highway specially the lady that goes by (June) older nastier lady... according to her she provided 17 years of service to Pilot... yet her customer service speaks other wise... Now understand me and the wife our in our mid 20s... we are older truckers... the customer service is superb at this location at least it was for us. Do not go to the other location unless your desperate for something... items don't match, the employees are rude... there DEF is bad just buy it inside.. the only time it's good is during the day or when The employee that goes by (June) Long white hair looks like she's in her late late 70s. She's probably waiting 3 year more years for that retirement money cause you'd think other lady's would be sweet right? Not this lady...don't waste your time. Keep up the good work guys and don't let June come work for you guys or I'll be forced to go across the street to TA.
07.2022Edwin
Just a shout out to Toby. He's an extraordinary attendant, always with a smile and trying to make our visit more pleasant. He really knows how to go the extra mile for customers. Keep up the good work Toby. You are a gem for this company
07.2022Rebecca
No hotdogs, no hot beverage lids, no dairy creamer... We clearly don't have the same priorities
07.2022Pablito
Early morning staff are lazy they don’t clean showers for customers and when you ask they say you will wait but we don’t know for how long.
07.2022Matthew
Positive: Fuel was cheap (relatively speaking). Additionally used $0.05/gal Good Sam discount. Negative: Very difficult to get Class C RV (32 foot) and TOAD out of the pumps. Tight space. There didn't appear to be a gasoline option where the big rigs filled up.
06.2022Alex
Worst place ever. Stopped in for fuel and shower. While getting fuel a man was by fuel pumps using windshield brush for a shower. Scrubbed himself off and used towels to dry off. Went in for shower and was told long wait. No wonder why this guy scrubbed down with washer fluid instead.
05.2022Tim
Good place to stop for fuel, easy in and back off the exit. Store is organixed and clean, has a PJ fresh with alternative options for food. Arbys is the fast food inside. Pilot has atm and scales for semis.
09.2017