Sears Hometown Store in Independence (300 North Penn, KS 67301)
About:
Sears Hometown Store in Independence, KS is the local destination for major appliances including washers, dryers, refrigerators, dishwashers, and more! Also shop home goods including vacuums, hardware, and electronic needs, as well as a great selection of lawn & garden products including tractors, snow-blowers and mowers.
Sears Hometown Store is located in Independence (Kansas state) on the street of 300 North Penn. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1620-331-1818. You can get more information from their website: http://www.searshometownstores.com/home/ks/independence/3082. The coordinates that you can use in navigation applications to get to find Sears Hometown Store quickly are 37.225660, -95.706410. Scroll down to find out opening hours, reviews and other important information about Sears Hometown Store.
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Available amenities
Payments
- Cheques
- Debit cards
Planning
- Quick visit
Offerings
- Assembly service
- amenities.offerings.has_service_guarantee
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Scott
I've msg these people 3 or 4 times & yet still no response
10.2022Jonathan
Very high quality items, and if you browse through the entire store, there are some items offered cheaper than online.
09.2022Jamie
Awesome service, very friendly, fast purchase!
07.2022Gordon
Quality merchandise, fast and friendly staff, excellent customer experience. Offered 3 year maintenance plan on washer, jumped on it, for if you ever had one come to your home, the service call alone was more than the plan. And the plan includes service call and parts free replacement. Cant beat it, thanks sears
11.2021Nic
The owner is very friendly and helpful. There is another employee that isn't. If the owner hadn't found me i probably would have not made mt purchases there. That said, bought a fridge, washer and dryer. Priced well on sale. First time homeowner and she indulged my 3 visits while i was shopping around. I would recommend, except stay away from that one employee. Im still giving 5 stars because of the owner.
11.2021Tayten
Purchased various tools here. Some did not work or were broken out of the box. I made an attempt to return to the store with my receipt to have them replace the bad tools, but they did not have any in stock. 7 months later after multiple visits, they have never restocked or ordered my replacements. Along with assuring me every time I go in that they will get them. They took all my personal contact info and never followed up. Its a shame a simple task like this is impossible to overcome. Might as well go online and not shop locally if I won't get decent customer service.
11.2021Travis
After coming in on several other occasion customer service has improved we felt like valued customers even when making a small purchase. So we decided to bring our children in for a major purchase washing machine. It was a great experience thank you!
11.2020Steven
Nice little store, for it's small size it has a lot inside. The staff is friendly, helpful and not pushy. They have the normal variety of tools, outdoor equipment, washers dryers, refrigerators, television and and array of additional household items and item's needed for the maintenance of your home, inside and out. Easy access to store, it is located in the middle of town on the main road going through Independence Kansas. There are also many other small shops to visit along with your visit to this Sears outlet.
11.2019Miranda
Went in a bought a brand new washing machine and got it home and I didn't like it so I took it back and asked them if I could exchange it for a different one (one that was $100.00 more) and a woman (who I'm assuming was a manager) came out asking why I'm returning it and was EXTEREMLY rude to me with all her questions! It was still under warranty and everything but she treated me horrible. I will never recommend this place to anyone nor step foot in there again!
11.2017Michael
Had a bad shopping experience about a year ago, from the moment I walked through the door one of the store managers treated me like I couldn't afford what I was buying. She really had the audacity to ask me if I had a credit limit before she swiped my card.... I told her "You can run that debit" lol Anyways I paid for a brand new Craftsman lawnmower among other things that failed me 2 months in so I went to get it replaced and here it is a year later and nothing. Get this when I took the mower in to get looked at they said it was a bent shafts and my 2 year warranty is no good, but there is nothing wrong with the blades and it spins just fine but the call center can't help me either so I have a 300$ paperweight. So for spending all my money at Sears last year I have a pain in the butt years time to get my lawnmower and microwave replaced... Wish me luck everyone!!!! I only have the world against me....
11.2017