medical lab
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Quest Diagnostics Catonsville in Catonsville (724 Maiden Choice Ln Suite 101, MD 21228)
About:
Quest now offers COVID-19 antibody testing by appointment. Not available to patients experiencing COVID-19 symptoms within last 10 days; face covering required at all locations. Welcome to Quest Diagnostics. TSPOT: M-F 8:00 am-1:00 pm. PSC located across from Charlestown Retirement Homes Community. Visit our website, QuestDiagnostics.com, to get tips for preparing for your test and to schedule an appointment. This location, along with blood and urine testing, features: Routine Lab Test; Pediatric Specialty; Glucose Tolerance Test; Blueprint for Wellness; Blueprint for Wellness w/biometrics (height, weight and blood pressure)
Quest Diagnostics Catonsville is located in Catonsville (Maryland state) on the street of 724 Maiden Choice Ln Suite 101. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1410-788-1388. The coordinates that you can use in navigation applications to get to find Quest Diagnostics Catonsville quickly are 39.267634, -76.705232. Scroll down to find out opening hours, reviews and other important information about Quest Diagnostics Catonsville.
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Available amenities
Planning
- Appointments recommended
- amenities.planning.has_covid_19_testing_patient_restrictions
- amenities.planning.is_appointment_required_covid_19_testing
Highlights
- amenities.highlights.is_covid_19_bool_1
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Unavailable amenities
Planning
- amenities.planning.is_prescription_required_covid_19_testing
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Rachel
Have taken my 1 year old here twice now for blood draws (after a bad experience at a different lab). Done efficiently and with 1 poke each time and super friendly staff. It's a bit out of the way for me, but will continue making the drive whenever my kiddo needs labs.
09.2022Laura
Ja’Lia is amazing at her job! She was super personable and made labs feel like less of a chore.
09.2022Jillian
I took my infant daughter for a blood draw here. There were 2 female phlebotomists working who were just incredible with her, kept her happy and engaged and also were very quick and efficient with the blood draw. Barely any crying and she was smiling at them by the time we were leaving. I was so nervous about having to do a blood draw on such a small baby but it was actually a great experience.
04.2022Cheri
My doctor ordered a laundry list of blood work tests to be performed. The lab technician, who was also working the front desk (shame on management for this move - why don't you have a receptionist to handle all the incoming patients?), made it very clear that I was causing her a great deal of stress. After she blatantly told me I gave her too many tests, I overheard her speaking to another patient, named "Jack" in one of the rooms where she brought him to take his blood work - when he told her not to work too hard she told him "this woman is making me work hard because of all the tests she wants." When she finally brought me into room #2 to take my blood, she actually told me that she decided to take all the other patients in the waiting room first, even though I had an appointment, because my order was too difficult and that I was stressing her out. Shame on you for making me feel bad/guilty because my doctor ordered a bunch of tests. THIS IS YOUR JOB! You have no idea what my personal story is and what I'm going through with my doctors to find out what the heck is happening in my body. Find another job so that you can find more peace and joy in your life. And to the manager of this facility - hire a front desk receptionist to deal with all the patients so that lab technicians can better focus on their primary jobs. In the lobby there is a sign that requests patients to provide feedback. The sign says that if there are any issues to take a business card and call the manager. I took the card because I really wanted to discuss this with the manager. The number on the card just takes callers into a ridiculous loop of automated prompts that don't lead anywhere to speaking with the manager. I gave up and decided to let everyone else know about the issue as well as the manager via this Google review.
03.2022Rachel
In and out in 17 minutes or less at 8am on a Wednesday! Contactless check-in. Tonie was the sweetest, kindest, most patient tech I have ever worked with at a lab! She gendered me correctly consistently and made sure I was safe. Super satisfied, will go again.
12.2021Emily
I went for a lab draw for my daughter which went fine with the stick itself. They estimated that day that I would owe $57 which I paid. Then 2 months later I got a separate bill for $40 which I paid and they emailed me a receipt but it was not an itemized receipt. My healthcare FSA has requested an itemized receipt and I have been trying for SEVEN WEEKS to get a receipt and no luck. I have been logging my calls to customer service, I've called 28 times. Every time it says they have a high call volume and are not accepting calls. I have been sending emails to customer service - I've lost count, no response. I stopped at the Quest closest to my house, they said they couldn't help because it wasn't the location the lab was drawn. So then I came back here where it was drawn, they said they couldn't give me a receipt, but a patient services manager took down my info and said she would get back to me "right away." It's been over a week and when I called her back to check in she said she was busy and would call me back later that day - she did not. The absolute worst customer service. As soon as they get your money they don't care about helping. They won't be getting any more money from me - I'm not returning to Quest after this experience.
12.2021April
I come here every six months for blood work. Every time I come my appointment is always in time. I’ve never had any issues trying to get an appointment. The last two times I cam Norma took my blood and she is AMAZING, she’s fast efficient AND she takes the dread out of going and getting your blood drawn. She’s sweet funny and compassionate. Anyone who gets her to draw your blood is in for a great experience. Cant recommend this location enough!
11.2021Clare
I've been coming to this lab for a few years when bloodwork is needed for myself or children. It's by far the best lab. Wanted to say Tonies professionalism and positive attitude was so nice to deal with. I'd recommend this location to any Catonsville friends
11.2021carol
STAFF: 5. BUILDING: 1 -- The staff is very very friendly, helpful and quick. THE ARE LOCATED ON THE 1ST FLOOR......The issue is PARKING. There is ONE Handicapped parking space which blocks the access (no curb) for walkers, wheelchairs, and those with mobility issues. This is a medical building with one space. I will be looking for another place to have my bloodwork done. If you have mobility issues THIS IS NOT THE PLACE TO GO
11.2021Sonya
I've been here a few times for basic blood work and each time has been a pleasure. Check in has been quick, payment, processing, all went smoothly and service with a smile. Everyone seems happy and committed to their job. Super polite, professional, and competent. Place is clean and well lit. No drug screens are done at this location in case you needed it.
11.2017