credit union
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First Community Credit Union in St. Louis (4527 Telegraph Rd, MO 63129)
About:
First Community is the largest credit union in Missouri and among the Top 10 financial institutions in the region. Our membership continues to grow as we fulfill our mission to provide quality products and affordable financial services; as we’ve done for over 85 years.
First Community Credit Union is located in St. Louis (Missouri state) on the street of 4527 Telegraph Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1800-767-8880. You can get more information from their website: http://www.firstcommunity.com/. The coordinates that you can use in navigation applications to get to find First Community Credit Union quickly are 38.480831, -90.305107. Scroll down to find out opening hours, reviews and other important information about First Community Credit Union.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible seating
Service options
- Drive-through
Unavailable amenities
First Community Credit Union doesn't have any unavailable amenities.Categories
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Matt
Are they malicious or incompetent? I try not to assume the former when the latter is still a possibility. I do, however, believe their system is generally designed to make it as difficult as possible to make a loan payment. Since I initiated my loan I received no communication on how to pay my loan or when the first payment would be due. Once it was late, I did receive notices indicating this which continued to lack a method of resolving this. Once I'd sorted through the tedious and obnoxious process of creating an online log in I could still clearly see where my loan was recorded and behind but absolutely no functionality whatsoever to allow me to pay it on the website. No coupon book, no address to send payments to, no bill, nothing at all. I tried calling, but I was transferred and after 15 minutes of silence disconnected. I was about to call again but then I finally found the option buried in small, small print on the far right of the web page labeled ambiguously as "pay external loans" or something to that effect, which for whatever it sounds to be is actually the option to pay a First Community loan using an external account. So hopefully I'll be able to get the money I do have to whatever routing account it needs to go to in the labrynthian black hole of informative but ultimately useless widget riddled UI they've developed. If frustration is your thing, then by all means this is your lender. If not, pick another institution.
10.2022Charles
Last credit union I would ever have a loan with miss handled in every way
10.2022Doris
When I moved to Oakville in South County, my new insurance agent, suggested that I do my banking with First Community Credit Union. He told me they were very friendly and easy to work with. He was right! I have taken advantage of several products they offer. If you want big Bank advantages with small Town Friendliness, you will like First Community Credit Union.
05.2022Nicole
Poor customer service. Girl in the drive-through just told me no, about doing something that we have been doing there for 8 years. Instead of clarifying why, she just told me to go to a different bank. When I went inside I was able to complete the task, but they acted like they were doing me a favor. Customer service has always been poor, whether we are trying to do a loan (we have completed multiple here), or simply deposit a small check. They have good rates. That is the only reason I still bank here.
11.2020Joe
Slowest drive thru ever, today. In 2nd lane, depositing 1 lousy check, had the tube in before both cars in lanes 3 & 4. They both waited on and gone. Me, still there.....for 13 minutes! She cured me....I'll go in before I sit on that fu#!$ng line again. I'm almost tempted to change banks....again!!!
11.2020frank
They are very friendly, never had a problem and had our money back in our account within 3 day during a hack. Plus the had popcorn and coffee in the lobby before the covid issues.
11.2020Nancy
I have been a member of the Telegraph branch for about 10 years now and have always had excellent service . I hate to single out one person since they are all so great, but Brittany Brown was so wonderful to me when I first started banking there.
11.2019Pinhead
I have begged at first community credit Union in for about 22 years and I can only say good things about them they are much better than any other bank the charges fees to open accounts Bank charges zero fees whatsoever
11.2019Lynda
Co workers suggested this CU. I loved everything about them! Cordial, efficient and so much better than B of A in every way. Wish I had moved my accounts sooner!
11.2018Dianna
Worst credit union out there. The worst. We had our accounts fraudulently hit DAILY for two months and it was a NIGHTMARE getting our money back. They are pompous jerks here. Don't waste your time.
11.2016