cell phone store
Closed Now
AT&T Store in Shepherdsville (189 Adam Shepherd Pkwy Ste. 9, KY 40165)
About:
Retailer providing wireless plans & a range of phones, devices & accessories.
AT&T Store is located in Shepherdsville (Kentucky state) on the street of 189 Adam Shepherd Pkwy Ste. 9. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15029219449. You can get more information from their website: https://www.att.com/stores/kentucky/shepherdsville/75128?source=E-g2s10000000000X&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 37.992766, -85.710533. Scroll down to find out opening hours, reviews and other important information about AT&T Store.
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Available amenities
Payments
- Debit cards
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Everett
It was a great experience I got a great deal on my phone and got in and out within 30 minutes!
06.2022Chris
One of the best stores I have visited. Great team work amongst the staff. This isnt my closest store but will definitely use this group again
04.2022Brittney
Well to honest, the sales rep was extremely rude due to the fact that I walked into the store 15 minutes before they were to close. The entire time, he acted like it was a huge inconvenience to helping my daughter and I. I will no longer give my business to this store.
02.2022Jennifer
They were nice and friendly to work with. Not stuffy and upnosed like some places. Actually tried to help in saving money and getting better signal and service than what I had. Paying a little less than before with the other company and so far I have great signal from my house which has been the main issue with my decision to change.
11.2021Tiffany
My livelihood depends completely on my cell phone. I was lost with a old cell phone that wasn't recognizing my sim card. Another store blamed it on the phone carrier and referred me. I just knew somehow that this store would fix the issue after a morning of wild goose chasing. I drove 45 minutes out of the way JUST to have this store's level of customer service.. It took AUSTIN less than 10 minutes to solve my issue. I drove away crying because I had basically accepted that I was going to lose my job today and I'm so relieved. I am still teary-eyed because I really needed that kindness and compassion that Austin gave me me today. Austin went above and beyond. He didn't just fix someone's cell phone, he saved me, a single mom, from losing everything. I have never had anything but great service from this store and I'm beyond impressed with Austin's customer service. Thank you AT&T for people like Austin representing you! He deserves employee of the year!!
10.2021Miranda
Boyfriend had a trade in device right before covid shutdown. They said it would bring his monthly bill on new device. He signed a contract (which they claimed to have lost) and everything after turning in device. We never got that credit, our bill never go lowered. They just took our phone and refuse to adjust bill. DO NOT GO HERE. Make sure you don’t go to this franchise.
09.2021Robbie
One of the best experiences I’ve ever had Luke and Jayden were a big help setting up my Apple Watch line and also providing jumper cables to help me get home thank you lads
09.2021Rico
Austin Jones, accessed my account to obtain commission for a sale he couldn't obtain while I was simply trying to buy a new Iphone. I’m pretty sure he has done this in the past to other customers as well because he knows EXACTLY what he’s doing. Saw on my billing information online that he charged me an activation fee on top changed my phone plan account without my consent after I left the store. Yet I'm just now realizing this two days later but I've already taken care of it at the corporate store. I used to work telecommunications for the company downtown before it shutdown years ago. I know how all this works, he doesn't deserve to work there for his negligence, customer abuse, and fraud.
09.2020Sirra
Management Craig and his sales team are rude. We received a defective product and he refused to refund or give in store credit. He lied about not being able to get his money back from the product. This store is a franchise and AT&T won't stand behind them. Before you buy a product from this store make sure it cannot be defective or need to be returned. He only return if you have not used it and it is sealed in the box. About the people who say he is nice, yes he is nice when your buying from him.
09.2017Marvin
I have been doing business with Apex for about ten years and other family members since they opened. The owner and the staff are very knowledgeable about the products and services that they offer, as well as being fair and competitively priced against other stores. This is a locally-owned business. I have come to know the owner and most of his long time staff, they all are very respectful and more than fair to the customers.
09.2017