internet service provider
Closed Now
Spectrum in Shively (4419 Dixie Hwy, KY 40219)
About:
This Location is Permanently Closed
Spectrum is located in Shively (Kentucky state) on the street of 4419 Dixie Hwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18668742389. The coordinates that you can use in navigation applications to get to find Spectrum quickly are 38.181040, -85.815243. Scroll down to find out opening hours, reviews and other important information about Spectrum.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
Lori
Much better than old place, more seating that's actually comfortable with a good atmosphere and a more personal feel
08.2022Kav
The worse customer service. On Friday July 15th there was only 2 workers & 1 of them was training. The guy that was training him was literally playing with the store TV. Mind you there was over 10 customers waiting. I waited an hour & was never serviced. I gave up & left as other customers did also. Spectrum is a corporate bully & believe they can treat you like you don't matter. Most people take that treatment and don't say or do anything about it. I'm done with Spectrum. What about you??
07.2022Susan
The associate that worked at the Valley Station store on Thursday am,7/7/22, was very rude and not helpful at all. My apologies was at 10 am to get an upgraded phone as the old phone was pd off and the screen no longer worked. She said she couldn't take payments, (I wasn't making a pyment) and her system was down due to the storm. She said I would need to go to the Dixie Shively store to do this. Once at the other store the manager Destiny, was very helpful, got my phone, and she indicated that the Valley store could had helped me. In my opinion, the associate at the Valley store did not want to help any of the customers waiting in line at that store. This is a good way to lose customers business.
07.2022Ahmed
The worst internet provider avoid it. bad service and bad customer service. I changed to AT&T fiber cheaper and way faster
07.2022shane
The store was okay it was nice and clean the staff were very polite courteous and helpful even though they couldn't help me I first had to call customer service and get some stuff taken care of to get service on but that's okay because it was quick and easy to do once that was taken care of I was able to complete my business with Spectrum I would recommend this store to anyone
05.2022Jose
The welcome person was very disrespectful I don't understand why I have sign in for when other Customer just come in and been serviced before us i Rating this store a very big zone
05.2022Timothy
Nice location and friendly employees. The employees were very helpful also. But as usual and can't be avoided is the long wait.
04.2022123Louisville360
Love the set up and loved the service. They even have a display to show where your at in line.
01.2022Billy
This store is a joke, they have 1 one person working here. This store was opened to help us the customers to take care of our business, faster ,as usual another B.S lie, this is why I really dislike this company SPECTRUM. I turned off my ,cable, had to stay with them ,because of the internet. But when Verizon opens up their 5 g. Will ,close this account down so fast.
12.2021Greg
Decent store , very busy. A lot of customers complaining about wait and line but I noticed most of them are just there to complain about a bill or to pay their bill. I personally don’t pay any bills in person so I don’t know why they’re complaining when they choose to come out and wait . Guy named Greg ( what a coincidence) was awesome some of the other workers could use some training in manners
08.2021