Best bank in Glendale, Arizona (AZ) 2024

Worst customer service from the manager at this location. She honestly does not know what she is doing. I brought a payroll check in just like other times but this time she decides not to cash it. Has no reason what so ever except she said she doesn't feel comfortable cashing it. I can not believe she denied cashing it after I've cash these checks from my employer for the last 2 years and it'd on record. This lady is literally fluttering all over the place miss pressing buttons on her computer and messing up her tasks that she's working on constantly saying out loud "oh shoot, oh dang it I pressed the wrong button again". She seems way stressed out all the time and obviously can't do her job correctly. My legitimate check that she's cashed before but decided to not cash now for no reason is a prime example she should be fired or demoted. Take my advice and do your banking somewhere else. This bank will turn you away when you need a legitimate payroll check cashed. ~Michael

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I have been a member of this credit union for many years, both business and personal accounts. I cannot say enough great things about this branch and especially the wonderful Alex. I recently had a really contentious event happen to me with someone committing a fraud on a couple of my accounts. I went into the branch and met with Alex and he was efficient caring, and went completely out of his way to make sure that my problem was taken care of. In a fair and balanced manner. I truly believe that a company is only as good as its employees and this employee Alex is a great example of that. Thank you. ~Rising

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How is it that a bank on a Friday is closed at 4:00 p.m. this location is changed its hours to close at 4:00 p.m. on a Friday I got off work went to do my banking going to find out I can't because they now close at 4:00 p.m. which is a huge inconvenience to a lot of people including the people that were outside the bank at the same time I was wondering why is it closed at 4:00 p.m. on Friday I'm strongly considering moving my business elsewhere ~Robert

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