credit union
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Desert Financial Credit Union in Glendale (5690 W Thunderbird Rd, AZ 85306)
About:
Located on the north side of Thunderbird Road, near 56th Avenue, across from Banner Thunderbird Medical Center. Your health and safety is a top priority, and to help minimize the spread of COVID-19 we’re temporarily adjusting branch operations. Our Glendale (Thunderbird) lobby is open for teller transactions, and by appointment for all other services. Since 1939, we’ve helped thousands of members save money and achieve their dreams. We’ve grown from a small credit union serving the educational community to the Valley’s largest credit union, dedicated to serving Arizona residents statewide. We encourage you to use our contactless banking options: online and mobile banking, phone banking, or ATMs whenever possible. *ATM open 24/7.
Desert Financial Credit Union is located in Glendale (Arizona state) on the street of 5690 W Thunderbird Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1602-433-7000. You can get more information from their website: https://locations.desertfinancial.com/az/glendale/5690-w-thunderbird-rd. The coordinates that you can use in navigation applications to get to find Desert Financial Credit Union quickly are 33.611423, -112.181745. Scroll down to find out opening hours, reviews and other important information about Desert Financial Credit Union.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Unavailable amenities
Desert Financial Credit Union doesn't have any unavailable amenities.Categories
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Rising
I have been a member of this credit union for many years, both business and personal accounts. I cannot say enough great things about this branch and especially the wonderful Alex. I recently had a really contentious event happen to me with someone committing a fraud on a couple of my accounts. I went into the branch and met with Alex and he was efficient caring, and went completely out of his way to make sure that my problem was taken care of. In a fair and balanced manner. I truly believe that a company is only as good as its employees and this employee Alex is a great example of that. Thank you.
11.2022F.Garcia
Held a payroll check a extended period of time without cause. The Teller could not communicate why the check was held. She disclose that it's the Teller's decision. The bias was not made known and they attempted to charge overdraft fee for charges that took place while they held the funds.
10.2022sara
GO TO ONEAZ! Or Arizona Federal Credit Union! I came here to open an account and have other accounts with other unions as well as my Financial advisor had advised me to make sure I have the best apr rate when the time comes for me to buy my own home and they made me feel very uncomfortable as if I was doing something wrong so I had to just leave didn’t make me feel like they would be the best choice for me at all other unions understood exactly what I was saying stated it was extremely smart and didn’t have any issues and made me feel like they where exactly the best fit when the time comes as Financial advisors themselves they made me feel like they knew what I was talking about and they would be the best fit due to them knowing exactly what my long term goal was made me feel like they knew what they where doing and trusted them!
10.2022Michael
Not specific to this branch! They lost my payment. Corrected THEIR errors only after I proved it. Not do much as a thank you or apology. Did not back date payment to correct date. Chat function is useless in that the cannot or will not escalate issues and their response was call us ( for their error). Poor practice and service I am going to reconsider doing business with them
09.2022W
Cheryl had done an excellent job with assisting us with our banking needs. She is an incredible customer service agent and she really knows her job to aid in the needs for her customers.
09.2022Elaine
I went to get papers notarized. Everyone was so friendly and very pleasant. From the front desk to the young lady who help notarize my papers. She was so friendly and I had a pleasant conversation with her. The wait time was very short as well, could have been the time I went but I didn’t have to wait long at all. The place is also very clean and I like the fact that they have a little fridge that holds small bottles of water for their customers.
08.2022Will
Auto loan was fast, easy, and at an amazing APR. So glad I bank here! Jasmin was such a great help!
08.2022Chris
Cheryl was fantastic. She was patient and helped me evaluate all my options. She assisted in making the correct decision.
08.2022Josh
My sister, mom, and I went to Desert Financial and we were serviced by Jasmin. She answered all of our questions in detail and took as much time as we needed to make sure we understood everything and that there was no confusion. Very polite and amazing! Thank you Jasmin!
07.2022Tito
Jasmin was great. She was very helpful and explained everything to me in detail. Jasmin made Desert Financial Credit Union feel like home to me and that's very important.
05.2022