Best van rental agency in Sedona, Arizona (AZ) 2024

The worst experience possible. Immediately after hooking up the old trailer to my new truck we drove 8 miles and all the lights on my dash starting coming on trailer brake, brake, and stabilitrack lights. Took the trailer right back and the location was closed. Called U-Haul and was told it must be issues with the new truck not the trailer. Took the truck and trailer directly to the closest dealership for a diagnostic and was told they couldn't clear the lights or codes as the trailer was the issue. U-Haul stated they would charge to have someone come to the location for further inspection. Do not recommend using this location for any of you4 moving needs. U-Haul refused to reimburse us and charged us for not using the trailer. Totally unacceptable!! ~Nicholas

Always a pleasure to rent cars here! So fast and helpful and they have great clean new cars to choose from. They make the whole process so easy when working with my insurance company. ~Kathy