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Enterprise Rent-A-Car in Sedona (2090 W Arizona 89a, AZ 86336)
About:
Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Sedona. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.
Enterprise Rent-A-Car is located in Sedona (Arizona state) on the street of 2090 W Arizona 89a. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1928-282-2052. You can get more information from their website: https://www.enterprise.com/en/car-rental/locations/us/az/sedona-50b7.html?mcid=yext:245709. The coordinates that you can use in navigation applications to get to find Enterprise Rent-A-Car quickly are 34.864069, -111.797448. Scroll down to find out opening hours, reviews and other important information about Enterprise Rent-A-Car.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
From the business
- Identifies as women-owned
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Jessie
Horrible customer service. I rented a car with the phone number, they sent me a confirmation for my reservation to my email, but they did not have a car available. Then when they did have a car they called me and emailed me repeatedly the day before the rental was over, on the contract, and told me the manager messed up the schedule and I had to bring the car back a day earlier or they would call the cops and say it was stolen. Do not rent from them. Go to the Cottonwood location instead. The employees are rude, take no responsibility, completely unpleasant to work with, and very unprofessional. It was astonishingly bad customer service.
09.2022Kathy
Always a pleasure to rent cars here! So fast and helpful and they have great clean new cars to choose from. They make the whole process so easy when working with my insurance company.
09.2022Lynda
Not very helpful. We went in because of problem with our rental car and they were very uninterested in helping. The check engine light kept coming on in our rental, and they didn't think it was a problem for our 700 mile drive. Usually enterprise is wonderful, but they didn't seem to want to be bothered, and did not offer any solutions or suggestions.
02.2022John
Tyler went above and beyond to help us out. There was a miscommunication with where we were staying and Tyler followed up to make sure we had our vehicle. Even though they were short-staffed, he made sure we had our car delivered right to where we were staying.
11.2021David
As usual, the cars are clean and almost new. No problems there. Service was a bit challenging. My boss rented us two cars and arranged for us to pick them up. However, upon arrival we ultimately could not pick them up and wasted a trip. It appears that even though we've done this before, there are now more restrictive corporate policies that got in the way. The manager put in a solid effort to resolve the issue, but the staff member we dealt with at first was a little less than helpful and kept going on about how we didn't have the necessary account with Enterprise. Dropping off the cars went great - they got us out of there in about 5 minutes.
10.2021Papa
I have had issues with other Enterprise car rentals before and was a little leary of using Enterprise, but they were the only national brand in the Verde Valley. This Enterprise Rent a Car did great. I walked in to rent the car and the guy behind the counter was busy with another customer. An employee heard me come in and raced over to help. A few clicks on his tablet later and I was off. Returning the car was even easier. I barely got it parked when the employee showed up, tablet in hand, inspected the car, checked the fuel level, and pronounced the transaction complete. You could not ask for the entire process to go smoother or more efficient. Very impressed.
09.2021Talon
They are not open on the weekend, nor do they even allow drop off return on the weekend, which is a peak time for renting. Essentially forcing you to spend more money and rent longer. They also refuse to allow one way rentals so absolutely useless for visitors trying to get back to the airport in Phoenix.
09.2021Alyssa
We were rented a car from a different location that was a "premier plus" when I rented a full sized sedan. They didn't have anything else available for the location. When we arrived the car was dirty & had the windows down. The employee took 5 minutes to clean the car. The inside was disgusting, smelled like smoke, and we were told it needed an oil change before we left to go across the country. The locations that they sent me to could not fit me in that day. So I called customer service and they only found a car that was listed as full sized in Philly along our trip. So, we stopped there and all they had was compact cars to switch to, which wouldn't work. Every location along the way only had vans or compact sedans which wasn't helpful. When we arrived in Sedona on the 9th, I called the local locations and told them the situation & they said they didnt have anything to swap to but they would call me if something came avaliable. We drove past this location many times and they had full sized sedans, so I called again, same response. We stopped in because a Kia Optima had been there for 2 days and hadn't moved. Yet they still couldnt swap us into that. So now we have to drive back across the country in a dirty car during a pandemic that is not properly maintained. Last time I rent from Enterprise, that's for sure.
09.2020Alfred
I have rented several times from Enterprise/Sedona recently and gratefully with excellent experiences. Thomas and Isabella have been really helpful and professional. I appreciate their kindness, particularly in the crazy, "lock-down" environment we have to deal with now.
09.2020Nolan
Emma had it handled. Slammed with customers as soon as they opened, it took a little while to get my car sorted out but the car ended up being better than expected. She was busy as heck and still was extremely patient, informative re: insurance (way better than any other car rental I've experienced) and I was on my way. Two other dudes who apparently worked there were sitting with their hands in their pockets while she did all the work. Hmm. Another couple behind me was informed that their car had been hit in the parking lot the previous night and that they wouldn't get the car they reserved. Guess I got lucky?
09.2018