Best transmission shop in Surprise, Arizona (AZ) 2024

When I showed up for my appointment Johnny was apparently unaware that I was even scheduled to come in. I waited for hours and never got an update on the status of my car. They were not busy and I spent almost 4 hours waiting for a simple coolant flush. They didn't even tell me my car was done either when it was ready. No apology for the inconvenience. Wasn't given an ETA on when it would be ready. Basically said it will be ready whenever we get to it. It was as if I didn't even make an appointment. UPDATE: Do NOT COME HERE. Pep boys said my vehicle was fine and there was no signs of overheating. My car kept overheating so I took it to Wilhelm mechanic right across the street. Wilhelm said my head gasket was blown. Pep boys on the other hand said everything was fine and did a horrible job. If your car is having any type of issues DO NOT COME HERE UNLESS YOU LIKE THROWING MONEY AWAY. ~Michael

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