Best souvenir store in Fayetteville, Arkansas (AR) 2024

Very poor customer service (as in nonexistent). Very poor quality products. I recently placed my first order with this business and never again. Not surprised to see many other reviews on here with reports of damaged items being sent out and no response from customer service. Also they definitely take way too long to ship items after they’ve already charged you for them. It’s no surprise they only offer store credit for returns, because when you send out damaged products of course people want to return them. Trapping people into store credit must be the only way they can make money. And the audacity to deduct return shipping from the store credit?! I wouldn’t have to return the item if your employees hadn’t sent a sweater with a black ink stain on the front and a 2-3 in run/hole in the sleeve. It’s literally not even worth returning. I don’t want anything from this store ever again. Long story short, don’t waste your time with this business. They send damaged items, don’t respond to customer concerns and make you jump through hoops and basically just steal money from people to keep the business afloat. Zero stars isn’t an option. ~Andrew

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