Best cell phone store in Bellflower, California (CA) 2024

I went in today and was in the worst mood dealing with customer service for over 2 hours trying to resolve an issue and receive my account number. I had been getting the run around all day and was upset with the hassle they were giving me just to get my account number so that I could get my new phone. Pamela at this location was very patient and understanding of my situation and was able to help me with everything I needed. I had written this location off in the past because of the service but because of Pamela and her patience I will be returning in the future. I want to thank her for helping me out this morning. Your service is greatly appreciated and boost mobile needs more people like you helping customers. Thank you again Pamela. ~Nikita

WORST EXPERIENCE!!!! On 7/8/2022 Approximately 4:30pm I pulled in front of the door. The door was wide open. There was a female and a male just sitting there appeared to me that they were on their personal phones. There were no customers in the store. I beckon for one to come to the door so that I can ask them if they would be able to help me. They acted like they didn't want to come. I walk with a cane and I have a hard time getting in and out of the car. So I wanted to know before getting out of my car. At any rate, after going in the store I received no greeting, no hello, no how are you, Nothing. The only thing the guy said was "how can I help you" (as if he really didn't want to help). I said hello to him twice. He still didn't say hi /hello. The guy said that it would be a $23 fee for a problem that the company initiated. (???Why should I have to pay because you outsourced your Galaxy 4 tablet). I wanted to have info from old tablet transferred to the new tablet that had been mailed to me. I advised him that the letters that I received said that there would be NO CHARGE to the customers however he insisted that there will still be a $23 charge. Needless to say I left and went to the location on Rosecrans and Lakewood boulevard. They mentioned nothing about a fee. THE STORE ON ROSECRANS AND LAKEWOOD BOULEVARD WAS A GREAT EXPERIENCE. FROM THE TIME I WALKED THROUGH THE DOOR. JUST FYI. Back to this Alondra & Bellflower Bl. Location. The one located behind the Dentist. Next to the Chinese Food Restaurant. SMH. I HOPE I NEVER EVER HAVE TO GO TO THIS LOCATION EVER EVER AGAIN. NO CUSTOMER SERVICE, NOT FRIENDLY AT ALL, I GOT THE IMPRESSION THAT THEY DID NOT WANT TO HELP. Even though I have to drive about 15 minutes further from my residence to get good customer service at gas prices almost $7 a gallon. I will. Thanks for NOTHING BELLFLOWER & ALONDRA LOCATION. GOD BLESS YOU ANYWAY. ~Linda