Best transportation service in Downey, California (CA) 2024

Very disappointed by the service.. the car was prepaid and my credit card was declined by my bank because no pincode was requested for the $200 deposit. Pincode in France is mandatory to secure payments over $50.We came from France and offered 3 debit cards or to pay by cash but they were All refused by Hertz..no option/solution was given. We were told we could not get the car. So I asked to get reimbursed. They said that since we booked and paid online, we had to ask for refund online. Now that we are back, Hertz does want to reimburse us because this is part of their non- présentation policy….this is crazy.. I will never book again with Hertz ~catherine