It is really sad that I have to give a 1 star review but all support ends after you have made a purchase. They say that if you buy a piano from them, the first tuning is free. We got our piano from them almost a year ago. After calling numerous times, and trying to get our piano tuned, and giving my phone number as well, I have never gotten an update or a call back. Every time, Ron, who is very nice to talk to, will say he will get someone and then nothing - no call back, no update. This has been extremely frustrating. I have been patient and understand there is some labor shortage etc due to Covid, but this takes the cake. I wish I had gone with a different business to buy our piano ~Luna
piano store