Best department store in Irvine, California (CA) 2024

If I could put 0 stars for this location I would.. I have never been treated so badly in my entire life at Nordstrom! On the website and they always advertise a hassle free policy when returning something and I've never had problems in the past or with any other location except for this one… once the manager came to help she automatically said she could not do the return because because I did not have my receipt And wouldn't even give me store credit and basically was accusing me of stealing! she said it's a high priced item and they could easily been stolen. So she basically called me a thief. I'm an outraged. After she Denied my return she followed me through the store while I was looking at clothes and I decided to just leave because that was very uncomfortable. As I was going down the escalator, (manager still following me) a lady that just sold me a 400 dollar item stopped me to show me something that I wanted but I turn to find the manager standing right behind me on her walkie talkie calling security wanting them to come help her for whatever reason. So I told the lady that I was about to purchase from that I was sorry but I couldn't deal with the management there and I won't shop there anymore. It's Humiliating and embarrassing. The pictures shows her following me down the stairs which means she was following me for awhile since I was still looking at clothes. 0 0 0 stars horrible service don't shop here ~Ari

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