Nordstrom in Irvine (800 Spectrum Center Dr, CA 92618)
About:
Feel safe and comfortable shopping with new practices to help keep you and our employees healthy at Nordstrom this holiday season. Pick up in-store or use Curbside Pickup, and when you arrive, we'll bring your order out to you. (We can even gift-wrap it for free!)
Nordstrom is located in Irvine (California state) on the street of 800 Spectrum Center Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19492552800. You can get more information from their website: https://www.nordstrom.com/store-details/nordstrom-irvine-spectrum-center?utm_source=google&utm_medium=organic&utm_campaign=fls&utm_content=330&utm_channel=low_nd_seo_local&sp_source=google&sp_campaign=fls. The coordinates that you can use in navigation applications to get to find Nordstrom quickly are 33.648841, -117.742741. Scroll down to find out opening hours, reviews and other important information about Nordstrom.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Amenities
- Public toilet
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Health and safety
- Customers wear masks
- Staff wear masks
- Staff get temperature checks
Lynette
Don't know or understand what happened to Nordstrom. The return policy is so ridiculous. You are treated as a criminal if you have something to return with tags still attached but without a actual receipt. Fml. The one by Spectrum is low key run down. Disappointed
08.2022Lynette
Don't know or understand what happened to Nordstrom. The return policy is so ridiculous. You are treated as a criminal if you have something to return with tags still attached but without a actual receipt. Fml. The one by Spectrum is low key run down. Disappointed
08.2022Lynette
Don't know or understand what happened to Nordstrom. The return policy is so ridiculous. You are treated as a criminal if you have something to return with tags still attached but without a actual receipt. Fml. The one by Spectrum is low key run down. Disappointed
08.2022Montee
I like Nordstrom. This branch had a nice variety and quality. Love their perfume section. What else to say It's Nordstrom
08.2022Montee
I like Nordstrom. This branch had a nice variety and quality. Love their perfume section. What else to say It's Nordstrom
08.2022Montee
I like Nordstrom. This branch had a nice variety and quality. Love their perfume section. What else to say It's Nordstrom
08.2022Ari
If I could put 0 stars for this location I would.. I have never been treated so badly in my entire life at Nordstrom! On the website and they always advertise a hassle free policy when returning something and I've never had problems in the past or with any other location except for this one… once the manager came to help she automatically said she could not do the return because because I did not have my receipt And wouldn't even give me store credit and basically was accusing me of stealing! she said it's a high priced item and they could easily been stolen. So she basically called me a thief. I'm an outraged. After she Denied my return she followed me through the store while I was looking at clothes and I decided to just leave because that was very uncomfortable. As I was going down the escalator, (manager still following me) a lady that just sold me a 400 dollar item stopped me to show me something that I wanted but I turn to find the manager standing right behind me on her walkie talkie calling security wanting them to come help her for whatever reason. So I told the lady that I was about to purchase from that I was sorry but I couldn't deal with the management there and I won't shop there anymore. It's Humiliating and embarrassing. The pictures shows her following me down the stairs which means she was following me for awhile since I was still looking at clothes. 0 0 0 stars horrible service don't shop here
07.2022Linda
Went into the Nordstrom at Irvine Spectrum this morning looking for a pair of shoes. Walked around for quite a while till some nice young gentleman asked me if I was looking for a particular size because I was carrying around a pair of one pair one shoe, and I said yes but I wanted to keep looking and he said OK nobody else came over and asked me so when I finally was ready to try it on I brought it over to him, again because he was the only one that talk to me and a woman came up and said this gentleman will get your shoes for you. So the gentleman Judy shoe brought me out my size left a box there and walked away. Now Nordstrom used to be known for their customer service but frankly over the last year in every Nordstrom store it’s gotten horrible and for all the years I’ve been shopping at Nordstrom they would take the shoe out of the box it would help you try it on ask you is this the right size do you like it oh and by the way I brought you out another pair of shoes that similar. nothing. He put the box down and walked away and I tried the shoes on I wanted to try on another pair he never came back and he was standing in the back talking to another employee . So I left the shoes and walked out of the store. I should not have to interrupt a salesperson from talking to another salesperson to finish my purchase. I would rather not pay him commission for doing nothing. How many times do retailers need to keep losing sales before they realize customer service is imperative. this is why we don’t shop online and it’s why we go in to retail stores to purchase and there’s lack of customer service it’s just driving customers like me, by the way I’m in retail to purchase from someone else or online. Nordstrom wake up we don’t all wanna order online and pick up in your store, we want to be waited on. I used to spend thousands and thousands at Nordstrom‘s and I don’t even shop there anymore because the customer service is terrible.
07.2022Lina
I came in to pickup an online order. It wasn’t ready yet but that was okay because I wanted to look around and shop a bit. I was in the fragrance department with my family admiring one of the perfumes when one of the employees (an older, short, white woman) came up and snagged it from the counter along with the unused testing strips of paper closest to me. I thought it was a little weird but I ignored it. As we kept walking and smelling a few of the ones on the wall, she came and stood RIGHT NEXT TO ME. There was another couple looking and sampling perfumes a few feet away but she focused on us. She never greeted us, never smiled. She just stood and watched us. After I was done spraying one of the samples on a testing strip right in front of her, she asked me which one it was. I told her and she said nothing, just continued to stare and stand close to me - about two inches from my shoulder. She followed as we walked down the wall but at this point it was clear to us she wanted us gone. We took one step away before she asked if we were going to pay for the candle my sister was holding. I was surprised because we weren’t done shopping but we relented just to get out of there. I knew for sure we were just racially profiled and made to feel uncomfortable so we would leave. Luckily the ladies at the pickup counter were able to fulfill my pickup order early so we didn’t have to spend another second in this store. I did tell another employee about our experience but I wish I could’ve spoken to a manager.
07.2022Ari
If I could put 0 stars for this location I would.. I have never been treated so badly in my entire life at Nordstrom! On the website and they always advertise a hassle free policy when returning something and I've never had problems in the past or with any other location except for this one… once the manager came to help she automatically said she could not do the return because because I did not have my receipt And wouldn't even give me store credit and basically was accusing me of stealing! she said it's a high priced item and they could easily been stolen. So she basically called me a thief. I'm an outraged. After she Denied my return she followed me through the store while I was looking at clothes and I decided to just leave because that was very uncomfortable. As I was going down the escalator, (manager still following me) a lady that just sold me a 400 dollar item stopped me to show me something that I wanted but I turn to find the manager standing right behind me on her walkie talkie calling security wanting them to come help her for whatever reason. So I told the lady that I was about to purchase from that I was sorry but I couldn't deal with the management there and I won't shop there anymore. It's Humiliating and embarrassing. The pictures shows her following me down the stairs which means she was following me for awhile since I was still looking at clothes. 0 0 0 stars horrible service don't shop here
07.2022abbey
Din in the mens department was awesome! So friendly and helpful in his suggestions. Customer service level just like the old days of Nordstrom!
07.2022Linda
Went into the Nordstrom at Irvine Spectrum this morning looking for a pair of shoes. Walked around for quite a while till some nice young gentleman asked me if I was looking for a particular size because I was carrying around a pair of one pair one shoe, and I said yes but I wanted to keep looking and he said OK nobody else came over and asked me so when I finally was ready to try it on I brought it over to him, again because he was the only one that talk to me and a woman came up and said this gentleman will get your shoes for you. So the gentleman Judy shoe brought me out my size left a box there and walked away. Now Nordstrom used to be known for their customer service but frankly over the last year in every Nordstrom store it’s gotten horrible and for all the years I’ve been shopping at Nordstrom they would take the shoe out of the box it would help you try it on ask you is this the right size do you like it oh and by the way I brought you out another pair of shoes that similar. nothing. He put the box down and walked away and I tried the shoes on I wanted to try on another pair he never came back and he was standing in the back talking to another employee . So I left the shoes and walked out of the store. I should not have to interrupt a salesperson from talking to another salesperson to finish my purchase. I would rather not pay him commission for doing nothing. How many times do retailers need to keep losing sales before they realize customer service is imperative. this is why we don’t shop online and it’s why we go in to retail stores to purchase and there’s lack of customer service it’s just driving customers like me, by the way I’m in retail to purchase from someone else or online. Nordstrom wake up we don’t all wanna order online and pick up in your store, we want to be waited on. I used to spend thousands and thousands at Nordstrom‘s and I don’t even shop there anymore because the customer service is terrible.
07.2022Ari
If I could put 0 stars for this location I would.. I have never been treated so badly in my entire life at Nordstrom! On the website and they always advertise a hassle free policy when returning something and I've never had problems in the past or with any other location except for this one… once the manager came to help she automatically said she could not do the return because because I did not have my receipt And wouldn't even give me store credit and basically was accusing me of stealing! she said it's a high priced item and they could easily been stolen. So she basically called me a thief. I'm an outraged. After she Denied my return she followed me through the store while I was looking at clothes and I decided to just leave because that was very uncomfortable. As I was going down the escalator, (manager still following me) a lady that just sold me a 400 dollar item stopped me to show me something that I wanted but I turn to find the manager standing right behind me on her walkie talkie calling security wanting them to come help her for whatever reason. So I told the lady that I was about to purchase from that I was sorry but I couldn't deal with the management there and I won't shop there anymore. It's Humiliating and embarrassing. The pictures shows her following me down the stairs which means she was following me for awhile since I was still looking at clothes. 0 0 0 stars horrible service don't shop here
07.2022Lina
I came in to pickup an online order. It wasn’t ready yet but that was okay because I wanted to look around and shop a bit. I was in the fragrance department with my family admiring one of the perfumes when one of the employees (an older, short, white woman) came up and snagged it from the counter along with the unused testing strips of paper closest to me. I thought it was a little weird but I ignored it. As we kept walking and smelling a few of the ones on the wall, she came and stood RIGHT NEXT TO ME. There was another couple looking and sampling perfumes a few feet away but she focused on us. She never greeted us, never smiled. She just stood and watched us. After I was done spraying one of the samples on a testing strip right in front of her, she asked me which one it was. I told her and she said nothing, just continued to stare and stand close to me - about two inches from my shoulder. She followed as we walked down the wall but at this point it was clear to us she wanted us gone. We took one step away before she asked if we were going to pay for the candle my sister was holding. I was surprised because we weren’t done shopping but we relented just to get out of there. I knew for sure we were just racially profiled and made to feel uncomfortable so we would leave. Luckily the ladies at the pickup counter were able to fulfill my pickup order early so we didn’t have to spend another second in this store. I did tell another employee about our experience but I wish I could’ve spoken to a manager.
07.2022Linda
Went into the Nordstrom at Irvine Spectrum this morning looking for a pair of shoes. Walked around for quite a while till some nice young gentleman asked me if I was looking for a particular size because I was carrying around a pair of one pair one shoe, and I said yes but I wanted to keep looking and he said OK nobody else came over and asked me so when I finally was ready to try it on I brought it over to him, again because he was the only one that talk to me and a woman came up and said this gentleman will get your shoes for you. So the gentleman Judy shoe brought me out my size left a box there and walked away. Now Nordstrom used to be known for their customer service but frankly over the last year in every Nordstrom store it’s gotten horrible and for all the years I’ve been shopping at Nordstrom they would take the shoe out of the box it would help you try it on ask you is this the right size do you like it oh and by the way I brought you out another pair of shoes that similar. nothing. He put the box down and walked away and I tried the shoes on I wanted to try on another pair he never came back and he was standing in the back talking to another employee . So I left the shoes and walked out of the store. I should not have to interrupt a salesperson from talking to another salesperson to finish my purchase. I would rather not pay him commission for doing nothing. How many times do retailers need to keep losing sales before they realize customer service is imperative. this is why we don’t shop online and it’s why we go in to retail stores to purchase and there’s lack of customer service it’s just driving customers like me, by the way I’m in retail to purchase from someone else or online. Nordstrom wake up we don’t all wanna order online and pick up in your store, we want to be waited on. I used to spend thousands and thousands at Nordstrom‘s and I don’t even shop there anymore because the customer service is terrible.
07.2022Lina
I came in to pickup an online order. It wasn’t ready yet but that was okay because I wanted to look around and shop a bit. I was in the fragrance department with my family admiring one of the perfumes when one of the employees (an older, short, white woman) came up and snagged it from the counter along with the unused testing strips of paper closest to me. I thought it was a little weird but I ignored it. As we kept walking and smelling a few of the ones on the wall, she came and stood RIGHT NEXT TO ME. There was another couple looking and sampling perfumes a few feet away but she focused on us. She never greeted us, never smiled. She just stood and watched us. After I was done spraying one of the samples on a testing strip right in front of her, she asked me which one it was. I told her and she said nothing, just continued to stare and stand close to me - about two inches from my shoulder. She followed as we walked down the wall but at this point it was clear to us she wanted us gone. We took one step away before she asked if we were going to pay for the candle my sister was holding. I was surprised because we weren’t done shopping but we relented just to get out of there. I knew for sure we were just racially profiled and made to feel uncomfortable so we would leave. Luckily the ladies at the pickup counter were able to fulfill my pickup order early so we didn’t have to spend another second in this store. I did tell another employee about our experience but I wish I could’ve spoken to a manager.
07.2022abbey
Din in the mens department was awesome! So friendly and helpful in his suggestions. Customer service level just like the old days of Nordstrom!
07.2022abbey
Din in the mens department was awesome! So friendly and helpful in his suggestions. Customer service level just like the old days of Nordstrom!
07.2022Ashwini
Staff is amazing! Very helpful! Return policy is great!
05.2022Paul
Nordstrom is known for great customer service and return policy. My visit today proved that wrong. Tried to return several items ordered online. Morvarid was in no mood to help out and told me it was impossible to find the items on my account without providing an order number. What??? I’ve returned items in this same store without being asked an order number. She could easily look up my account but NO, she couldn’t be bothered.
05.2022Ashwini
Staff is amazing! Very helpful! Return policy is great!
05.2022Ashwini
Staff is amazing! Very helpful! Return policy is great!
05.2022Paul
Nordstrom is known for great customer service and return policy. My visit today proved that wrong. Tried to return several items ordered online. Morvarid was in no mood to help out and told me it was impossible to find the items on my account without providing an order number. What??? I’ve returned items in this same store without being asked an order number. She could easily look up my account but NO, she couldn’t be bothered.
05.2022Paul
Nordstrom is known for great customer service and return policy. My visit today proved that wrong. Tried to return several items ordered online. Morvarid was in no mood to help out and told me it was impossible to find the items on my account without providing an order number. What??? I’ve returned items in this same store without being asked an order number. She could easily look up my account but NO, she couldn’t be bothered.
05.2022Margo
Carla In the men’s dept was so fun and helpful! We were buying something for my husband and she was really lovely. We walked away and my daughter said, “If everyone was as friendly as Carla when you’re shopping it would be awesome!”
02.2022Margo
Carla In the men’s dept was so fun and helpful! We were buying something for my husband and she was really lovely. We walked away and my daughter said, “If everyone was as friendly as Carla when you’re shopping it would be awesome!”
02.2022Margo
Carla In the men’s dept was so fun and helpful! We were buying something for my husband and she was really lovely. We walked away and my daughter said, “If everyone was as friendly as Carla when you’re shopping it would be awesome!”
02.2022Brandon
This is one of the premier Nordstrom shops in the area. Clean and open the entire layout is beautifully designed to facilitate a magical shopping experience.
08.2021Brandon
This is one of the premier Nordstrom shops in the area. Clean and open the entire layout is beautifully designed to facilitate a magical shopping experience.
08.2021Brandon
This is one of the premier Nordstrom shops in the area. Clean and open the entire layout is beautifully designed to facilitate a magical shopping experience.
08.2021