I’ve already made a review with my last google account but I couldn’t leave another one so again I am leaving another horrible review. I have had my braces on for 4 years….4 years when initially I was supposed to have them on for 2. I am 21 years old and I’ve had them since I was 17. The first day I got them on, Broke immediately. Then when the adjustment appointment came up. The assistants or whoever does the tightening are not gentle. I was in pain for the longest time, causing me to pop pills like candy. Then because of inflation, bills going up, I had a hard time making payments to my braces. They would not work with me, no adjustments, no anything. I am now like a month away from getting my braces taken off and I called the finance department and they told me that since I’m late making my payments I would not be able to get services done. I had originally talked to another rep on the phone and they said that I could still get services while making payments…..that went out the window and I had to come up with a way to get $600 so I won’t be stuck with them for another 2 years.
Ladies at the front desk always talk bad about patients thinking we can’t hear them. Always talking gossip. Always having attitude. I will NEVER be going back. Not for ortho, not for general, nor will I be taking my daughter here in the future since nothing has seemed to change from when I left a bad review 3 years ago. Parents please don’t take your child here unless you want them in major pain and others please don’t go here unless you want to lose all of your hard earned money and fight every single time you go here. ~Vanessa
dentist
cosmetic dentist
orthodontist