Best outlet store in Livermore, California (CA) 2024

I had the best customer service experience from Ronalin the Floor Lead at this store. After double checking her store for my size, she went above and beyond to track down and order the 2 pairs of shoes I really wanted. She went the extra mile to place a regular order and an order from another store. She made sure I had all the information I would need to track my orders. She was phenomenal. Greatly appreciated her diligence to satisfy the customer. I made sure to let her manager know. Thank you again Ronalin. ~Balita

shoe store clothing store mens clothing store outlet store womens clothing store

Terrible customer service. We walk in at 6:50pm, 10 minutes before closing. An old Asian lady tells us they are closing in 10 minutes right in front of my face and girlfriends. Then telling us she is closing the door. We ignore it and scroll around; look at a bag that my girlfriend liked. She then tells us again that we have to pay now or we leave. There was many people still in the store. They supposedly closing the cash register. She was pressuring us to buy the bag and end up not getting it just because of that. We were at Gucci earlier and they were closed while we were inside. Not a single word about closing or you must leave the store because we are closed. Kate Spade outlet service is rude and unprofessional. Never coming back. ~Gabriel

fashion accessories store home goods store jewelry store leather goods store outlet store shoe store womens clothing store