Best gift basket store in San Jose, California (CA) 2024

One star to four stars. 7/5/2022- Flowers for funeral. 7/9/2022 - Flowers never made it to the church for the funeral. 7/12/2022 Flowers never delivered to funeral service!!!! Manny said they would refund me and send flowers. No refund and for two days they have not answered the phone. So upsetting, I have used them for over 30 years and never had anything like this. 7/13/22 No answer 7/14/22 No answer 7/19/22- Still no refund for flowers that were never sent to the funeral service. Manny stated that the owners of Hill's Flowers don't want to do anything for my troubles. Terrible service. No remorse. 7/19/22- Finally got through and spoke with Emily. She looked into credit and returned credit. Having employee issues as all businesses are. I am changing the stars to 4. Lots of work and difficult to get a hold of. Very nice, once you are able to talk with someone. ~Dawn