Best baby store in San Leandro, California (CA) 2024

Before leaving the counter I checked my items. Two items were damaged. And leaking. Team appeared lazy and uncooperative. Instead of simply replacing the 2 damaged items, the guy gave me a refund and tried to tell me that I needed to go get the items off the shelf and stand in line AGAIN. REALLY??? I asked him if someone was going to be going to get the items off the shelf to replace the damaged items and he acted as though he had no intention of going to get the replacement items. I told him that it wasn't my fault the items were damaged and someone needs to get the replacements off the shelf. I didn't place the order on line to stand in line twice for an issue that wasn't my fault. HORRIBLE customer service. Lazy, unfriendly staff. Never coming back. ~Mob

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