5 Best shoe store in San Leandro, California (CA) 2024

Before leaving the counter I checked my items. Two items were damaged. And leaking. Team appeared lazy and uncooperative. Instead of simply replacing the 2 damaged items, the guy gave me a refund and tried to tell me that I needed to go get the items off the shelf and stand in line AGAIN. REALLY??? I asked him if someone was going to be going to get the items off the shelf to replace the damaged items and he acted as though he had no intention of going to get the replacement items. I told him that it wasn't my fault the items were damaged and someone needs to get the replacements off the shelf. I didn't place the order on line to stand in line twice for an issue that wasn't my fault. HORRIBLE customer service. Lazy, unfriendly staff. Never coming back. ~Mob

The People working there was nice. The energy in the store was lifeless and it felt like a ghost town. But it was clean & smelled nice. I would like to see Bayfair mall come back to life in a whole new way. It's about time it did. ~Yolanda

Good place to shop ~JASMIN

Says open but locked,scary place to shop,droved from Hayward just to see get my next boot ,no more Redwings for me,Just chicken wings ,Going to cobblers instead or iWork.waited for this place to open after pandemic. ~Manuel

Website says they open at 11 am. I call the store at 11:04 asking when will they be open. The response I get “I’m not sure, I have to finish receiving my shipment before I can open.” I ask do you have an eta 5mins…30 minutes… something so I can have an idea. I was told “I’m sorry, I don’t know.” This is the second time I’ve come and they didn’t open when they said they would be open. Come in the middle of the day, the store posted hours are a lie. ~mercedes