I give it 0 stars if it was possible. I swear this bank is the worstttttt. Always long wait times and slow moving lines. there could be 2 people in line and I'm still waiting 20+ minutes for my turn. Bankers are having whole conversations with customers, being friendly is one thing, keeping a whole conversation going is totally another. I know because yes I am totally listening because this happens all the time. They never have enough bankers ! Managers should be able to step in and open a window to help relieve the long lines but they just stand and stare. I live 5 minutes away, that's why I go here. But I started driving to the one in Torrance . That one is worth the drive, I recommend the Torrance branch. Go there, you'll be pleased.
To the owner, don't bother replying to me or anyone else. Youuuuu should rather spend your time fixing things at the bank. Rather then reading and replying to reviews and not fixing anything. ~Jo
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atm