Best cell phone store in Boca Raton, Florida (FL) 2024

This is a great location. All the staff are friendly, attentive and professional. Today I had to purchase an iPhone for work and have never had one before. I had some other issues with my regular phone. Kadeem was super helpful, knowledgeable, and friendly. I had a wonderful experience working with him. He explained everything nicely, answered all my questions and showed me how to work my new phone. I am a very happy customer. ~Adrian

I am in health care at the front lines during this pandemic. My phone which was with Sprint started dropping the calls and we were missing important phone calls from our patients families. I went to the store where they asked me to upgrade my sprint device to T-Mobile. Then they offered me a free phone in exchange for my old phone. Since then my phone service stopped working the way it was and I have been on customer service and been in the store for the whole 24 hours often on so I can resume my services. Online customer service people were very helpful and declared that my issue cannot be solved and I should try to return the phone. The store people refused to give my old phone back that was working. When I told them this is an emergency number and I am a healthcare provider I was told “this is a cell phone shop“ this has been an incredibly stressful experience which caused a disruption in our services. The manager initially was very frustrated too but then agreed that the merger between Sprint and T-Mobile has technical issue that have not been addressed. The staff at this location on Glades and 441 is very poorly trained and rude. They would not give me their names and said they’re not Supposed to wear name tag or give me their name and I should just talk to their manager. Thank God for AT&T who is offering healthcare providers a first net connection. They offered an incredible deal for my whole Acount. Walking out from T-Mobile I was in tears and AT&T’s friendly staff Immediately started helping. It Took us all day to figure things out but they did not leave me until all of my devices for figured out. Please save your sanity and stay away from sprint and T-Mobile. Look at employees who wouldn’t give me their names and manager was yelling at me and the sprint people online trying to help me. Please stay away from them. ~huma