Best bank in Boynton Beach, Florida (FL) 2024

Excellent customer service on the day we were there. Business inside was very slow. Very professional, knowledgeable and friendly staff. ~Tonie

So we made an appointment at 1:30 and shows up 5 mins early. No one greeted us at all. Then after 15 mins, WE have to go and ask for our appointment. Then we got told that there’s only one banker that works. I understand you are short-staffed. If we made an appointment and you are short staff, the least thing you can do is let us know when we walk in. When we finally met the staff, we were told there’s no availability for the safe box. And the same staff told us last week that we need to make appointment for it and we made appointment just to let him tell us that there’s none available!? This is ridiculous. We made appointment for nothing and he try to deny that he told us to make appointment for the inquiry of safe box. I don’t understand how this going to happen to a big bank like this. I expected this kind of horrible service from a small bank. We literally take a day off for this and waited 15 mins past our appointment just for someone using 1 mins to tell us it’s not available. If you don’t have anything open, you should just tell us upfront that there’s none available instead telling us to make appointment. Would not recommend this branch to anyone I know. It’s a waste of our time. ~J

Bank manager is rude and unprofessional: there’s always a 20 min wait for any services. Avoid this branch at all costs. Manager name is Yana Blanchard ~K

They charge you big money just to cash a check drawn on their own business account. Absolute crooks. Never again. ~Steve