Best car dealer in Cocoa, Florida (FL) 2024

I was very disappointed in Bob Steele ! First when I pulled up to have my oil changed, I was asked if I had an appointment. I answered no I wasn't aware I needed one. If the policy has been changed , they could have sent out an email to make people aware. Then I asked how long it would take . Angel said 1 1/2 - 2 hours, since my care needed it done I said I would wait. Angel also said it may not take that long. It didn't appear to be very busy. There were 4 people waiting. After the 2 hours I went in the office. On my way there I saw my car sitting in the same spot as before. I was very upset. I asked why my car wasn't ready. Agel asked " weren't you the one that didn't have an appointment? Yes I am but you said 2 hours! As we walked out of the office he told me. Not to talk to him that way. I was furious and yelled at him. This continued , I told him to just get my car. Then He told me to leave the property. Which I gladly did. Long and short is my car still needs an oil change. Bob Steele does my change free since I bought my car there. I admit I could have been nicer about it. Only he should have taken more action to resolve this situation. ~frann

chevrolet dealer auto broker car dealer car finance and loan company car leasing service motor vehicle dealer truck dealer used car dealer used truck dealer

Great place. Best repair rates that I have found, as well as great parts prices. I now bring all my cars, as well as my family cars, for most all of my service as well as my mods. It is a small shop so stop in and make an appointment for service. Had a great experience when getting my focused lowered Jesus gave me options and pros and cons for each. Was very happy when it was all said and done. I will be back when its time to take my new car in the other direction ... up! ~Paul

car dealer used car dealer used truck dealer