Best office supply store in Hallandale Beach, Florida (FL) 2024

Worst customer service experience EVER! Will never do business with them again! Placed an order for print and pick up online to be ready by 4pm next day. Called about 2-3pm day of pick up to confirm everything and after a 2HOUR wait time-yes that is correct 2 hours on hold total waiting for someone in print to answer-I get told they didn’t start the sign and won’t start until later that night or next day! When I stated no I need it at the given time frame of when I ordered they stated ok we will do the order. Cut to an hour and a half later when they stated oh we reviewed your order and we can’t do it the website made a mistake. WHAT? Why not tell me after I was on hold? I gave the order number and had she really pulled up my order she would have known by then. Why drag this on until I was on my way? Why treat customers so rudely? If you need something done in a timely manner or if you are looking for customer service this place is not for you look elsewhere. ~Upgrade

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I have been coming to this store for a very long time. I drop off my boxes without a problem and the exact same way. Today the man working the front refused to even scan my phone until I changed the settings of my phone. He was loud and mentioned he's been working for 7 years and how it couldn't work. Mind you, Ive always had the same settings on my phone. Super ridiculous and no manager came out to help. Very unpleasant experience. I had to go to another UPS that had no problem doing it. What a waste of time. Please train the man w grey hair and heavy accent at the front to be more helpful and accommodating. ~Andrea

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