Best bank in Melbourne, Florida (FL) 2024

I want to take a moment to highlight Jeffrey Caden for going above and beyond in helping my with a wire transfer with only 20 mins before the bank closed. He was thorough and made sure everything was correct before moving forward! Great experience!! ~Amber

bank atm

Drive thru.. is Ridiculous if you are strapped for time do not go to this branch. Rude teller pushed call button and she came on and said she was finishing up with someone. Then I watched her take care of 6 other people and their cars drive away. Pushed call button again and she said how can I help you I said I just have a quick question while I was asking her my question noticed she had jumped over to the car next to me that pulled up 2 cars after me in a separate line. Pushed call button again and said not sure if you forgot about us or what? She said no I’m just finishing up with someone, I proceeded to ask her my question and she cut me off and said I’ll be with you in a second. Watched two more cars drive off with her on their screen. She was very short and rude with me when I asked her if a teller check costs any money she kept rudely asking me if I was a member after I already told her yes plus I already sent my member car and filled out a withdraw slip and she said she got it. Doesn’t make any sense to me. Then I needed assistance with connecting my other checking account because my SCCU account wouldn’t allow me to send money out but I was able to send money to my SCCU account from my other checking account. She transferred me to a gentleman and he was clueless as to what I needed and said he couldn’t do anything because he doesn’t have access to my other checking account. I advised him it was a problem with sccu not my other account as I’m able to send money from my account. These people just love to waste your time …45 minutes I waited.. also the original teller never made out my teller check 45 minutes and I still haven’t gotten my check. They kept going round and round about the other checking out. I ended up just calling my other bank and they had it fixed less than three minutes later. Sad sad. ~Krishna

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