8 Best bank in Miami Beach, Florida (FL) 2024

✨ Mellow chill place to take a break from Lincoln Rd and charge your phone. Love their matcha ice teas. And Alejandro is simply the best & most pleasant human I have ever encountered💫 ~Lin-

I've had an excellent experience banking with Popular Bank and especially this branch in Miami Beach. Jocelyn is an awesome personal banker! She always assists with any needs or requests quickly and efficiently. I've banked with nearly all of the large, national banks across the country and this is by far the best branch I've ever worked with! Lines are never long at the branch and I always receive consistent, 5-star service. I've also had positive experiences with their telephone bankers anytime I've needed to reach out. Would definitely recommend banking with Popular. ~Thomas

First, I had to wait for 40 minutes to get any assistance. And the basically, I wanted to change my account to a checking one (after this, probably changing it to an investment one) but, apparently, if I want to make a wire transfer the system has to send me a code only through text message, which can’t be send to an international number -my only phone number is international, from Argentina. Then, the supervisor told she couldn’t help me and send me to contact the call center, making me internalize the absolute incompetence and anachronistic system that the chase has. So, I go physically, in person, to a branch, taking time of my agenda, to get no solution at all, and basically wanting to close my account and end absolutely all kind of relationship with chase, instead of making the deposit I wanted and had to do. Note that I’d been a client since 2012. Apparently that it isn’t of value for the bank, and right now I’m looking forward to expand my business with another bank. Hopefully someone will help me and solve this issue, that’s the only reason why I kept my account open ~Victoria

Newell Asst Mgr Deigo Customer service and Zuma Mgr absolutely very informative helpful and Professional Mgr is Alway in Front u don’t see that in most Banks. Citi Bank on 5th is another Bank the Manager is in front right spot on hopefully Wells Fargo on 5 and Washington Ave can learn I stop my account long wait Manger is never there… Checkout these Banks if you hav waiting and other issues Chase and Citi best Management… ~Jason

I bank here. great Bank. very very professional. never had an issue.. and when they froze my account I went inside and Ernesto fixed it right from the banking computers inside the branch.. I find it to be the best place to bank and I I've had a lot of experience with different banks in the past and I chose Chase over all of them.. ...plus stop by here to cool off in there 24 hour ATM INDOORS fully air conditioned.. ~Samuel

Very bad work, mainly by the character Julian Serna who is capable of treating clients with very rudeness and airs of greatness.After more than 15 years with this entity, thank this guy for leaving the Bank to another entity in May. . ~Roberto

An extraordinary and professional team always kindly ready to help you with the banking procedures, there is definitely an excellent management. ~Enrique