Best outlet store in Miami, Florida (FL) 2024

Horrible customer service!!! I bought a pair of shoes for mother's day gift for my sister. She tried on and she didn't like them so I came back to store to returned ( after 7 days) . The "manager" told me he couldn't give me the refund because the price sticker was cut and shoes a little bit dirty. ( I got the shoes without box and a little dirty because everyone tries the shoes in the store). I was in shock!!! He was so rude and unprofessional! Thanks God I went to another Nordstrom Rack and the manager did the refund without any problem!!!! I have been a customer from this location since it opened but I won't come back again! ~Carmenza

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