5 Best packaging supply store in Miami, Florida (FL) 2024

This review has been viewed 1,238 times. This is the second FedEx location we visited today. We had to come here to this location in Brickell - 901 S Miami Avenue Suite 214 because the FedEx Shipping Center in Walgreens down the street at 200 SW 13th Street was not able to print a shipping label due to a FedEx system failure (whatever that means)... Now, the first thing we noticed upon arrival to this location at 3:33pm is that their back entrance and exit is closed and locked shut (major emergency exit - violation with City of Miami Code Compliance), however they do seem to have their fire alarm system set in place. While analyzing the inside of the establishment for cleanliness we noticed everything is fairly clean, and well organized. Third thing we noticed is not one associate wearing a mask. One associate was helping a customer, while about five other associates on the opposite side were all chatting behind the registers (must have been a quick huddle or team meeting who knows). The associates here got upset with us because we were taking photographs of the FedEx business, and we got into an argument about privacy and company policy, but we wasn't taking any direct photographs of their staff at all, we were literally just snapping the business without harassing anyone. The manager seemed to be the most upset with us because we actually asked to see their company policy they were referring to, and she refused to ring us up for some Extra gum and Sourpatch candy. It's all good if you don't want us to take any photographs, but you don't have to lie about a policy, and make it seem like we were doing something horrible. Honestly your store is very clean and organized, but unfortunately we did not have a good experience here, and we wouldn't return as first choice even if it is the nearest FedEx Office and Kinkos. We don't want to come across as bad peaople, so we did edit your review to three stars because the store is actually in good condition. It's best not to argue with customers about things like this, and we do apologize, but this makes us all look kind of stupid. We were upset and they were also upset, it is what it is, we can all definitely learn from this experience though. We are stakeholders and sponsors who are fully vested in Corporate America, and this location is one of are top main focuses because of demographics. Expect us very soon, Thank you. ~1Freddy

a nice young lady names Vanessa helped me with my package. very professional and respectable, great customer service :) ~J

This business have been declining for some time now. The bundled boxes come with the bad teared unusable boxes sandwished (hidden) between the good ones, the biodegradable shipping peanuts are half the amount of what they used to be, and the price is higher. And the very poor management doesn't seem care about it. That's how businesses start loosing costumers little by little. ~Andrea

i am very satisfied,i was attended by a young boy named Christian, he was very quick and helpful,he packed my items very well.thank you ~alberto

Horrible customer service. I came here right now to return a Dell monitor with prepaid label and the rep at the front desk refused to accept it. He wanted me to pay $30+ for a larger box to place the monitor box inside. A box inside a box. The monitor was delivered to my house by FedEx with its normal box, not two boxes. Rep refused to use common sense. Another FedEx store in the area accepted the same monitor weeks ago in the same circumstances and with its normal box. This is not a good FedEx branch and is inconsistent. I wasted gas driving here and now will have to travel to the other one that was more reasonable. Believe the low ratings on this one. ~Alex