I was a Sprint customer with a Samsung S9. Now that Sprint merged with T mobile I knew I could get a new phone at the closest Sprint or T mobile store. This one at Freedom Square is the closest so I chose to go and upgrade the phone. NOPE , I was told I would have to go to a Sprint store. Long story short, I went to the T mobile on Marco. They were knowledgeable and so helpful. I got my S21 and will always go to the T mobile on Marco.
Thus one at Freedom Square needs to have the management and staff re trained!!! ~Meek
cell phone store