Best cell phone store in Naples, Florida (FL) 2024

I was a Sprint customer with a Samsung S9. Now that Sprint merged with T mobile I knew I could get a new phone at the closest Sprint or T mobile store. This one at Freedom Square is the closest so I chose to go and upgrade the phone. NOPE , I was told I would have to go to a Sprint store. Long story short, I went to the T mobile on Marco. They were knowledgeable and so helpful. I got my S21 and will always go to the T mobile on Marco. Thus one at Freedom Square needs to have the management and staff re trained!!! ~Meek

Pretty upset says hours and open. But they are not ~Daisy

One of the employee’s had a nasty attitude he kept trying to convince me to upgrade my phone after I said no so many times I just wanted to pay it off. Than he just went to help another costumer and told another employee to help us because he didn’t know “sprint stuff” . Never will go there again ~adrian

Excellent customer services.David helped me to open my account.install my google and whatsapp. i really recommend. Thanks ~Iram