Best van rental agency in Pensacola, Florida (FL) 2024

Most unfriendly place I have ever been! Very cold! Didn’t even acknowledge me when I was right in front of the guy! Stay away from this place if you can help it and go down the road to the other UHaul center ~DJ

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Absolutely amazing experience! Everyone i talked to was so pleasant, respectful and helpful. Impeccable communication. I needed a hitch in a hurry and they took time to make sure It got done quickly. Sean did an amazing job on my hitch and setting up some epic last-minute part finds. Thank y'all so much, I really appreciate all the outstanding effort! ~Demi

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Understanding that right now there is a shortage of everything. I am still disappointed that I could be told to pick up a car at a certain time and it not be ready. If I was to bring a car back late I would be penalized and have to pay extra but the car not being ready when I was there to pick it up was all on me and I had to wait. To make matters worse when there was an issues with the car there was no replacement. All available cars were for incoming customers instead of taking care of current customers. The service and organization at this location is very poor. ~RVPeak

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